Iraklis Ignatiadis

Experience

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  EKO Hellas

  Jul 2009 - Dec 2014

  Assistant Store Manager

  - Serving and advising customers with information on the range of products we sell.- Keep customers informed of current in-store promotions- Maintaining a fully stocked store and following stock management proceduresAchievements- Consistently exceeded sales targets by successfully serving and advising 150+ customers per day, resulted in increased revenue and customer retention.- Enhanced customer satisfaction by maintaining a fully stocked store and closely adhering to stock management procedures, resulted in increased sales. Show less

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  Elpho

  Jan 2015 - Apr 2015

  GIS Engineer

  Project: "Digital Services of Public Property and National Bequests"Achievements- Achieved an improved project timeline by successfully georeferencing and digitizing 3,000+ diagrams of Greek Public Property.- Successfully registered public property in a database, resulted in improved monitoring and management of 1500+ properties.

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  MaP Ltd.

  May 2016 - Apr 2018

  GIS Engineer

  - Project: «Electronic Urban Planning» Transition of all available Town Plan information (Maps and Building Construction Regulations) accessed from all Prefectural Town Plan Agencies of Greece in a digital form. The necessary work for establishing the spatial database included georeferencing and digitizing of all available Urban Plan maps and their related data, such as: ▪ Original Town Plans and Settlement Plans ▪ Land Use and Zoning Plans ▪ Town Plan Alterations and Revisions ▪ Town Plan Implementation maps ▪ Documentation of descriptive Information for Land Use and Building Construction Regulations- Project: «National Cadastre in Greece»The main objective was the geometric documentation of the real estate, the preparation of all technical documents and the systematic register and rights to properties check.Achievements- Contributed to georeference and digitization of 80,000 diagrams following the current urban planning.- Developed a GIS database which provides free, valid and continually up-to-date information for all public geospatial and descriptive data related to urban planning in Greece.- Implemented cadastral surveys for the National Cadastral Service for the Municipality of Messinia, Peloponnese.- Collaborated with surveying team to successfully complete 3 topographical surveys within tight deadlines, ensuring project timeline was met. Show less

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  EKO Hellas

  Apr 2018 - Mar 2024

  - Oversee all aspects of the store's day-to-day operations.- Take charge of the store's financial performance to ensure profitability.- Manage and coach a dedicated team.- Focus on delivering superior customer service and operational excellence.- Effectively manage stock, cash, and waste.- Process personnel payroll and associated routines.- Manage accurate labor costs.- Take responsibility for recruiting, training, and retaining staff.Achievements- Successfully led the store in achieving revenue goals for both 2022 and 2023 despite the energy crisis, significantly contributed to the company's positive financial results.- Offered effective mentoring to the employees coupled with performance incentives, led to a significant reduction in employee turnover and enhanced job performance.- Achieved an improvement in store's secret visitor rating from 65% to 90% by implementing systematic staff training.- Implemented a new inventory management system, involving the development of accurate sales forecasting, resulted in a notable decrease in stockouts and inventory waste. Show less Responsibilities- Manage all aspects of the store operation- Manage a broad range of products- Train colleagues to deliver the very best service to our customers- Contribute towards team effort by achieving and surpassing results and targetsAchievements- Trained and mentored new employees, ensured adherence to the company's standards and contributed to the delivery of excellent customer service.- Improved customer satisfaction and retention through efficient problem-solving and effective communication with customers.- Implemented more efficient and effective goods receipt processes, reduced time spent by 50%. Show less

  • Retailer

    Jul 2021 - Mar 2024

  • Store Manager

    Apr 2018 - Jul 2021
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  JGC GEOINFORMATION SYSTEMS S.A.

  Jul 2024 - now

  Sales Engineer

  - Deliver tailored solutions by understanding client needs and showcasing the value of Trimble Field Systems innovative technologies for Geospatial and Construction industries. - Drive the sales process from initial client engagement to deal closure, ensuring solutions align with client goals while achieving revenue targets.- Present product demonstrations and technical insights to highlight Trimble’s cutting-edge tools, including Laser Scanners, Robotic Total Stations, GNSS Systems, Mixed Reality systems. - Build and maintain strong client relationships, serving as a trusted advisor for geospatial and building technology solutions.- Collaborate with cross-functional teams to provide seamless support during pre-sales and post-sales phases, ensuring client satisfaction.- Identify new opportunities to expand market reach, contributing to business growth in the geospatial and construction industries. Show less