Kok Leng Toh

Experience

• 

  Zuellig Pharma Specialty Solutions Group Pte Ltd

  Nov 2008 - Apr 2012

  + Develop and implement anti-counterfeit solutions that meet market requirements+ Prepare business development plans and reports. Ensure in-depth evaluation of all potential accounts and proposals are thoroughly done+ Develop and foster excellent relationships with existing 3rd party IT solution providers to ensure overall integrity of anti-counterfeit solution+ Manage the sales cycle including but not limited to the initial contact, meetings, responding to clients’ queries, preparing and presenting proposed anti-counterfeit solutions to the post-closing stage to ensure all customers’ requirements are met+ Analyze profitability of anti-counterfeit solutions and ensure market competiveness of rates+ Monitor market trends and competitors’ activities in order to identify new business opportunities+ Liaise/coordinate with other corporate divisions across the region to deliver total business solutions+ Assist in initial implementation of new accounts and resolve any issues+ Work closely with operations team and 3PL’s to ensure operational aspects are effectively and efficiently planned and executed to meet customers’ expectations Show less + Provide local and regional support to the the BD team overall in their working marketing activities (lead generation) to ensure maximum team productivity.+ Identify and establish relevant marketing vehicles to ensure high visibility of SSG to target customers leading to new customer acquisition (incl off-shore countries).+ Prepare RFQ/CTM budgets responses in a supporting capacity, incl. analysis, data collation, writing.+ Conduct market research and support feasibility studies with ground work.+ Lead market launch of new developed solutions Show less

  • Business Development Executive

    Jul 2010 - Apr 2012

  • Marketing Specialist

    Nov 2009 - Sept 2010

  • Marketing Assistant

    Nov 2008 - Nov 2009
• 

  MedAire

  May 2012 - Feb 2014

  Business Analyst

  + Analyse business and market data to support pricing strategies and decisions+ Support global sales functions such as developing and implementing standard procedures and processes+ Manage sales territory data and reports to support new business and sales opportunities+ Develop and deliver training to support process changes + Manage global integrative projects for newly acquired companies+ Focal point for CRM reporting, inquiries and system updates

• 

  Almac Group

  Feb 2014 - now

  + Spearhead operational development and oversight for key clients, ensuring seamless delivery of top-tier products and services+ Lead project oversight for client-specific initiatives, acting as the primary contact throughout the SDLC to guarantee successful outcomes+ Provide expert guidance and training to new Design Managers and Project Managers + Oversee APAC PM team as Group Leader+ Focus on commercial/business development for APAC emerging markets (Southeast Asia, Taiwan).+ Develop strategic client partnerships, manage quotations, and maintain/enhance client relationships.+ Ensure project support, serve as an escalation point, provide feedback to senior management, and identify process improvements. + Development and operational oversight for key clients in APAC+ Conduct and facilitate development and training of internal and external client team members in relation to client standard processes + Subject Matter Expert in the APAC region for initiatives and areas of strategic importance + Key contributor during bid defences and reviewer for study designs + Focal contact for client project team throughout IRT SDLC + Developing user requirement specification documents for IRT+ Training clinical study staff on IRT + Providing consultative services to client to ensure most efficient and effective IRT system design+ Escalation point for advanced IRT issues

  • Client Development Manager

    Aug 2019 - now

  • Commercial Operations Manager

    Aug 2018 - Jul 2019

  • Client Operational Lead

    Jan 2017 - Jul 2018

  • Design Manager

    Feb 2014 - Jan 2017