Devon Carew

Experience

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  Plateau Systems

  Jan 2007 - Jan 2010

  Solutions Consultant II

  Prepared and provided the functional and technical requirements to configure the Plateau Talent Management Cloud Suite. Worked closely with customers to define technical requirements and document configuration related to implementation of the Cloud Solution. Created test cases and supported the implementation of the team throughout the go live process.

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  SAP Success Factors Trainings

  Jan 2010 - Jan 2012

  Global Operations Implementation Manager - Cloud Solutions

  Provided oversight and management for the development and implementation of Early Career Leadership Programs (ECLP) for large global accounts. Worked directly with key stakeholders to design and monitor project deliverables and milestones. Responsible for the scope definition as well as maintenance of schedules and resources. Acted as the primacy point of contact for client issues and escalation.

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  Alon Inc.

  Jan 2012 - Jan 2013

  Learning Management System Subject Matter Expert/Customer Support Specialist Manager

  Served as the Learning Management System PM and Subject Matter Expert for an enterprise-wide migration from SF Cloud Solution from v5.8 to v6.4. Worked closely with cross-functional teams to develop guidelines, quality assurance, and best practices for the implementation of integration opportunities.

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  U.S. Department of Homeland Security

  Jan 2013 - Jan 2014

  Program Lead General Training, Online Learning Center

  Led various TSA training directives and curricula development for TM/TS employees, Performance Training Managers, and OIA personnel. Directed the creation and implementation of the SSI Training Module. Worked closely with cross-functional teams to ensure project objective and milestones were delivered on time and in budget.

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  Exelon

  Jan 2014 - Jan 2015

  Program Manager - The Cognos Group LLC

  Oversaw and managed the design, development, and delivery of training for the upgraded Management System in Cloud environment. Defined project scope, resources, schedule, deliverables, goals, risks, contingencies and milestones, overseeing the end-to-end project life cycle. Provided business analysis to develop test cases and supported the analysis of existing data to ensure minimized risk during migration. Effectively communicated with client to provide a daily summary of reports and formal documentation.Managed a team of 14 consisting of developers, data architect and training managers. Monitored all project tasks to ensure the attainment of client expectations and project goals. Show less

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  U.S. Department of Homeland Security

  Jan 2015 - Jan 2019

  Branch Director, TSA - GS-15

  Directed and led the General Training and Online Learning Center Branch, overseeing various TSA training directives and curricula development for OSO’s National Training Plan. Created innovative and effective techniques to broaden the training footprint of the TSA workforce. Collaborated with SES and other high-ranking agency leaders to determine and promote new training development programs.Led a team of 40 technical/functional SMEs, as well as 15 direct reports. Handled all performance management tasks, including regular evaluations, training, coaching and guidance. Show less

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  Optimum Software Solutions Inc.

  Jan 2019 - Mar 2022

  Vice President

  Oversee company’s operational processes to ensure superb customer experience. Optimize operating capabilities, employ strategies to maximize customer satisfaction and manage marketing initiatives. Assist in compiling the company's budget and employ strategies to safeguard assets. Compile financial reports, and control financial policies and procedures.

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  YOLO Life Corp

  Oct 2020 - now

  Co-Founder

  Led a team of designers, developers and product managers to create the YOLO.Give app. The app connects charitable organizations with donors by creating challenges that encourage donors to team-up and make a commitment to workout (“Grind”) and pledge ("Give").

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  ServiceNow

  Jan 2022 - now

  ServiceNow | One of the fastest-growing cloud companies where employees are empowered to solve real problems.ServiceNow is the Enterprise Cloud Company. We focus on transforming the delivery & management of services to help the modern enterprise operate faster and be more scalable than ever before. More than 25% of the world’s largest companies rely on us every day.We are aggressively hiring in all areas of the business in nearly every state, province and country around the globe.The opportunity is NOW. Connect with me to learn more or check out http://www.servicenow.com/ Show less

  • Senior Advisory Solutions Consultant

    Mar 2025 - now

  • Advisory Solutions Consultant

    Jan 2022 - now