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Timeline
About me
operation manager at Watermark China
Education

Penn state university
2013 - 2017Minor entrepreneurship/entrepreneurial studiesDevelop and lead three different business plans with 85% and above feasibility

Penn state university
2013 - 2017Bachelor's degree finance
Penn state university
2013 - 2017Bachelor’s degree hospitality administration/management 3.75
Experience

Herbalife
Jul 2010 - Jul 2010Sales and marketing intern• Persuaded more than 20 people daily to attend events or consume products • Assisted in meeting planning for over 1,000 people (publishing event information, scheduling and contacting guest speakers

Fryeburg academy
Sept 2012 - May 2013Dinner hall student employee• Created a client feedback program and decreased guest complaints• Assisted in the development of “Eating Healthy” program (researching, comparing and pricing similar food selections)• Forecasted number of guests for the day to prepare needed supplies.• Supervised a small team and resolved employee problems

Ningbo restaurant
Jul 2013 - Sept 2013Food and baverage intern• Managed a team of fifteen as a head server• Catered to different clientele groups such as business and family/casual while working at 3 different restaurant sites. • Rotated as a waiter, food & beverage runner, cashier, and assistant manager• Prepared business events each week catering to groups of 100-500 people

Penn state university
Sept 2013 - May 2014North food district at warnock dining commons chef assistant• Papered and serve wide variety of food items in cafeteria and grab-to-go • Promoted to chef assistant due to exceeding performance• Assist training new employees• Cater to guest with disabilities by aiding/accompanying them during their meal

The pennsylvania state university
Sept 2014 - Nov 2015Bryce jordan center catering department student employee• Prepared, served and catered events of over1000 people• Assisted multiple concession stands as a stand manager

Green investment fund management ltd.
Jul 2015 - Aug 2015Project assistant• Analyzed various mutual funds• Established early stage funding documents • Analyzed financial statement and audited multiple business plans

Friends services for the aging
May 2016 - Jul 2016Administrative intern• Analyzed navigation of launching advertising media• Created partial strategic marketing planning for the community • Developed labor cost control model for assisted living and skill nursing departments• Involved with a quality improvement project for each department

Watermark retirement communities china
Jul 2017 - nowOperation manager
中旅水印(杭州)康养服务有限公司
Jul 2020 - now总经理康养公司产品设计、投拓;康养项目咨询、市场营销、运营管理、团队建设等全公司统筹管理;
Licenses & Certifications

Certification in hotel industry analytics
American hotel & lodging educational institute
Serv safe - haccp
National restaurant association certificateMar 2015
Languages
- enEnglish
- chChinese
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