Carol Taylor

Experience

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  Group Health Cooperative

  Jan 2008 - Jan 2016

  Successfully led the strategic and operational planning and implementation that supported the move of our acute care hospital services from Virginia Mason to Swedish First Hill/Cherry Hill which transitioned 1/19/2016▪ Accountable for planning and leading the transition of the Capitol Hill Medical Center and Central Hospital Campus from a state licensed hospital status to an ASC status through the Certificate on Need (CON), state ASC licensure and AAAHC accreditation processes. Through the KP strategic planning process, a decision was made in 4th qtr.to retain the hospital license. ▪ Operational accountability for Hospital Administration and Quality infrastructure (to support the transition and retain good standing with DNV, the hospital accrediting body), the Outpatient Surgery Center and Urgent Care Center as we moved through complex operations to support these changes.▪ Met financial targets of a multi-million-dollar expense budget Show less Leader responsible for operational and medical leadership within the medical center partnering in dyad with Medical Center Chief focusing on organizational initiatives and support needed to create a culture that emphasizes excellence in clinical and service quality, teamwork and financial accountability as stewards of our member resources. ▪ Initiated a LEAN management system within the medical center as the framework for improvement.▪ Successfully led the strategic and tactical changes and transition from the Redmond Eastside facility and closure of the hospital to the new Bellevue Medical Center: responsible for design and operational planning; staff engagement and change management to create a state of the art, healing environment for patient care delivery▪ Developed operational leadership roles with our new contracted hospital partner, Overlake Hospital Medical Center and their key executive leadership to support transition and ongoing issues/planning▪ Expanded role within the community to create visibility and support for business development, key organizational and Board appointments Show less

  • Regional Director of Hospital Systems & Market Integration - Seattle Market

    Jan 2014 - Jan 2016

  • Director of Clinical Operations- Bellevue Medical Center

    Jan 2008 - Jan 2014
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  Group Health

  Jan 2014 - Jan 2015

  Regional Director of Clinical Operations and Market Integration - Seattle Market

  Managed operational and integration strategies for multi-million-dollar market with large specialty (including 24/7 Urgent Care and Ambulatory Surgery Center) and hospital campus and 7 primary care/behavioral health clinics. ▪ Developed new leadership team, led complex change management with staff and the unions with the closure of hospital units as we planned for a shift to ASC status▪ Led cost -repositioning efforts that would minimize impacts to patient care but would improve efficiency and result in an improved financial profile. Show less

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  Kaiser Permanente Washington

  Jan 2016 - Jan 2018

  Executive Director, Clinical Operations and Market Integration- South Sound Service Area

  ▪ Led the integration activities for this market because of the Kaiser Permanente acquisition and our service delivery strategies▪ Assessed and developed business strategy for engagement within the community to support visibility and organizational leadership role to enhance the communities we served.▪ Lead executive responsible, both in this market and state wide, to support the prioritization and workstreams needed to execute internalization of care within our system to improve cost structure, quality and coordination. Reduced external cost of care by $18 million on 2017 state wide through these efforts. ▪ Developed key leadership team and change management strategies; Improved key clinical HEDIS measures and other service quality measures in several areas through the work of these teams▪ Continued to sponsor and lead transitional activities and the completion of executive decision making within the Seattle market re: future of the hospital (4th Quarter 2016) Show less

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  Construct4Innovation LLC

  Jul 2019 - now

  Principal/Founder

  Professional/Executive and Personal Leadership Coaching Firmwebsite: Construct4Innovation.com

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  Lee Hecht Harrison

  Sept 2020 - now

  Executive Coach

  Lee Hecht Harrison Leadership/Talent Development Coaches work with clients to determine leadership requirements, identify areas of growth, and implement solutions for sustainable impact.We equip leaders with the mindset and skills to create awareness and take ownership for their words, actions, and results. Our programs help leaders align around new strategies, navigate change, improve team effectiveness, and build a more capable, engaged, and productive workforce.