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Mary Nguyen

Mary Nguyen

Sales Associate

Followers of Mary Nguyen328 followers
location of Mary NguyenSurrey, British Columbia, Canada

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  • Timeline

  • About me

    Production Manager at Aritzia

  • Education

    • Simon Fraser University

      2011 - 2015
      Bachelor of Arts (BA) Communication and Media Studies

      Strong focus in Media and Cultural Studies. Developed critical analysis skills and demonstrated an ability to effectively communicate ideas both in oral discussion and through writing. Established fundamental business knowledge and terminology and gained a clear grasp of business functions such as Accounting, Marketing, Project Management, and Computer Applications through Business Minor coursework.

    • Université Lumière (Lyon II)

      2009 -
      Fashion Summer Session

      Lectures included Forecasting, Marketing, and History of Fashion. Demonstrated an ability to adapt to new cultures and environments while visits to various design studios and production companies further developed understanding of different industry sectors.

    • Kwantlen Polytechnic University

      2008 - 2011
      Diploma Fashion Marketing

      Core courses focused on Fashion Writing, Visual Communications, Fashion Forecasting, and Textile Studies while integrating supplementary business courses in Marketing, Human Resources and Organizational Behavior. Strengthened knowledge of Business-to-Consumer relationships, identifying target markets, and developing marketing plans.

  • Experience

    • Aritzia

      Jun 2007 - Apr 2009
      Sales Associate

      • Utilized Aritiza’s 11 Steps to Right Selling to deliver exceptional customer service and maximize sales.• Maintained personal sales while working with partners to achieve overall store goals and objectives.• Demonstrated ability to effectively multitask through balancing customers with supporting merchandise maintenance and stock management.

    • Aritzia

      Jul 2009 - now

      • Deliver excellent customer service as the last point of contact through engaging with customers while processing transactions with accuracy and efficiency.• Engage in informal peer-to-peer training on cash desk operations to effectively maximize the last moment and uphold Aritzia’s merchandise and packaging standards.• Contribute to managing store operations by conducting regular audits of customer services and completing supply orders.• Exhibit flexibility through providing additional support in other retail facilitator roles and functions such as Shipping/Receiving, Markdowns, Merchandise Pulls, and Window Installations. Show less

      • Production Manager

        Aug 2023 - now

      • Production Associate

        Aug 2020 - Aug 2023

      • Production Coordinator

        Jan 2020 - Aug 2020

      • Store Operations Manager

        Aug 2017 - Jan 2020

      • Cash Desk Manager

        Aug 2016 - Aug 2017

      • Cash Associate

        Jul 2009 - Aug 2016

  • Licenses & Certifications

    • TESOL/TESL/TEFL

      Oxford Seminars
      Oct 2015

  • Honors & Awards

    • Awarded to Mary Nguyen
      Outstanding Retail Support -

  • Volunteer Experience

    • English as an Additional Language Peer

      Issued by Simon Fraser University on Jan 2015
      Simon Fraser UniversityAssociated with Mary Nguyen

    • Project Manager

      Issued by Association of Latin American Students on Jan 2014
      Association of Latin American StudentsAssociated with Mary Nguyen