Braedon Jewers

Experience

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  Fairfield Inn & Suites by Marriott

  Aug 2016 - Jul 2018

  Front Desk Associate
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  Staybridge Suites® Hotels

  Aug 2018 - Jul 2019

  Front Desk Associate
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  Homewood Suites by Hilton

  Jul 2019 - May 2022

  Front Desk Associate - Dual Brand Property - Homewood Suites & Tru by Hilton

  • Assisted in planning and implementing hotel strategy during COVID-19 pandemic• Ensured guest safety, provision of necessary services, compliance with state and local regulations• Organize, create, and update on-site hotel software• Maintain proper inventory levels, set sales prices, and place orders for convenience market / suite shop• Supervise and train newly hired employees• Investigate and resolve customer relations issues• Ensure accurate accounting of cash at the end of every shift• Assisted General Manager before, during, and immediately after hotel grand opening, fall 2019 Show less

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  Gates Corporation

  May 2022 - Aug 2022

  Information Technology Summer Intern

  • Managed project that involved a version upgrade for the company’s service request application• Defined business case by outlining benefits & challenges company may face by carrying out project• Conducted interviews with stakeholders to receive feedback on current state of application• Defined application upgrade requirements based on feedback obtained from stakeholders• Designed process flow diagrams to outline new workflows & application interfaces• Created wireframes to visualize updates being made to the application user interface• Developed & organized necessary documentation for various project phases• Coordinated application upgrade with offshore development team Show less

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  Metropolitan State University of Denver

  Oct 2022 - Aug 2023

  Client Configuration Technician

  • Preparation of end user systems based on eligibility and use cases• Install OS, updates, applications, images, and software on devices based on user requirements• Responsible for configuration, retrieval, repair and reconditioning of all MSU Denver-owned computers• Provide computer hardware and software support to the university’s administrators, faculty, staff, and students• Configure, troubleshoot, and support university network devices and printers• Manage inventory of computers and devices, ensuring accurate equipment tracking and documentation• Decommission and prepare leased devices for return to lease provider• Effective communication via TeamDynamix ticketing system Show less

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  Sky Ridge Medical Center

  Sept 2023 - now

  Technical Analyst