Tantiningtyas Endah

Experience

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  Primagama Tutoring Agency

  Oct 2012 - Oct 2015

  Private Tutor and Facilitator

  - Part-time Tutor for Elementary & Junior High School Students- Assess and evaluate student learning processes and outcomes- Students and Parents Coaching

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  CIMB Niaga

  Nov 2015 - Sept 2017

  Call Center Agent

  - Call center at banking service 14041- Provide product & service information- Analyze problems, record & handle complaints, provide appropriate solutions- Helping customers manage their finances by saving programs & deposit- Cross-selling for banking products during service

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  Shopee

  Sept 2017 - Apr 2022

  Seller Education Project & Trainer

  Part of Seminar Online Shopee (Learning and Development Team - Department of Business Development). Formerly in Customer Operations, Seller Operations.- Building content and materials related to Seller Education Program- Event planning, budgeting, and coordinating cross functional team for Seller Contest- Monitor and follow-up LMS project for Seller Edu Hub- Conducting webinar/seminar

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  RAENA

  Apr 2022 - Dec 2022

  Asst. Training Manager

  - Part of Bimbel Raena & Raena Beautypreneur Camp- Developing educational program in FMCG Business, learning materials for Reseller & Dropshipper- Provide instructions and mentoring to participants- Event Management: Managing community events (Beautypreneur class, gathering, live streaming, etc.)- Managing partnerships with stakeholders- Budgeting, evaluating, improving Learning and Development projects - Conducting seminars

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  Algorithmics Global

  Feb 2023 - Jun 2023

  Tutor - Trial Class Manager

  - Part of Sales Department- Providing the best experience to students for trial classes and representing Algorithmics Indonesia to propose the best programs for kids- Providing training as an education consultant

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  BakingWorld.id

  May 2023 - Jul 2025

  E-commerce, Sales, & CS Trainer

  - Delivering training materials and conducting assessments- Creating training programs related to customer service and customer experience- Developing Sales Person competency with better communication and problem-solving skills- Arranging sales reward program, budgeting, and reseller performance- Develop training module in digital: Membangun Reseller di Ecommerce, Berjualan dan Mengelola Toko Online, Mengembangkan Karir dan Tim Customer Service- Implementing a competency-based training curriculum with national and international standards Show less