Fabio Bastos Da Silva , MBA

Experience

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  Fontel Telefonia

  Jun 2005 - Feb 2018

  Managing Partner
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  Recreio Security

  Aug 2011 - Jun 2014

  Managing Partner

  A Recreio Security é uma empresa voltada para a área de telefonia e segurança eletrônica. Representamos as maiores marcas do mercado. Intelbras, HDL, Maxcom, Amelco, Thevear, MCM, entre outras. Trabalhamos com DVR`s, Alarmes, Cerca eletrica, cameras, Centrais de PABX e PAX, aparelhos telefonicos, gravadores de linhas telefonicas, etc. A mais nova casa de Segurança do Recreio.

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  A4 Produções

  Aug 2015 - Sept 2017

  Managing Partner

  Idealizador e produtor da feira Armazém4. O propósito é "armazenar" tudo de Moda, Arte, Gastronomia, Música, Design e muito mais. A feira nasceu devido à carência desse tipo de evento no bairro da Tijuca. Nos dias 8 e 9 de Agosto de 2015 tivemos a primeira edição do evento com 65 expositores já na segunda edição que foi nos dias 3 e 4 de Outubro de 2015 já conseguimos colocar 104 expositores. Essa planta da segunda edição é a que mais se aproxima do ideal. Na primeira edição foram aproximadamente 2k pessoas e na segunda edição aproximadamente 3800 pessoas. A feira promete revolucionar a Tijuca e temos ambição de expandi-lá para outras regiões da cidade. Não deixe de conferir nossas feiras, fiquem de olho nas redes sociais para não perderem nenhuma edição. Show less

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  Best Buy

  Oct 2018 - May 2019

  Sales Consultant

  · Greeting and welcoming customers to the store in addition to make sure their visit was engaging and satisfying making sure every customer leaves feeling excited about the next step in their technology journey.· Accurately processes transactions associated with both in-store purchases and online pick-ups.· Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience.· Started as an Occasional/Seasonal for the Holidays.· Promoted to Part Time due to my performance;· Awarded “Top Performer” in Computers for December;· Awarded MVP on Branded Payment of the store for January;· Awarded MVP on Branded Payment of the store for March;· Awarded “Top Performer” in Computers for March; Show less

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  Apple

  May 2019 - Apr 2020

  As a Sales Expert you’re a mentor and role model to the sales specialists while you keep your top performer results.Out of my role since Feb 08 to do a Lead ExperienceThe Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when leading in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. Show less · Brought to the store a tool to help increase the sales of AppleCare giving information and confidence to the sales team.· I was hired as a Technical Specialist, during my 1 week training due to my outstanding performance in sales I was offered the Sales Specialist position which I took it.· In my first two months as a Part Time I was number 1 in sales for the quarter in the whole store.· Share my knowledge with others from both Apple products and retail techniques. For that the team started to see me as a resource.· Promoted to Full Time in 3 months.· Awarded “Drive for Results” for Q4-2019 Show less

  • Sales Expert

    Nov 2019 - Apr 2020

  • Sales Specialist

    May 2019 - Nov 2019
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  Citrix

  Apr 2020 - Dec 2023

  · Currently managing 5 people covering LAC & Canada.· Created a SFDC dashboard for each team member so they have a better visibility on the KPIs and keep track of their progress.· Weekly Forecast to leadership and requested from the team.· Weekly 1:1 with the team focusing on career growth and rhythm of the business.· Team has been working remote so we have daily huddle to make sure business are on track.· Managing the whole LAC patch for perpetual licenses, from SMB to ENT.· Managing Volume and Enterprise customers in Canada.· Total of around $50Mi in pipeline per year.· 108% Attainment in Q4 2022. Show less · Promoted to the SaaS team and a territory expansion, managing LATAM & The Caribbean;· Present weekly Forecast to management; · Quota attainment of 108% in Q1 2021, 150% in Q2 2021;· Invited to join the Ramp Camp, group of top renewals rep that organizes and create the weekly training for the broader group. Currently on Ramp Camp;· Invited to manage a team of 7 renewals reps that are managing perpetual licenses, lead and guide them to over achieve quota and meet renewal rate target. Currently managing this team; Show less

  • Manager - Subscription and Maintenance Renewals | LAC, Israel & CIS

    Jun 2023 - Dec 2023

  • Manager - Subscription and Maintenance Renewals | LAC

    Mar 2023 - Jun 2023

  • Manager Renewals Digital Sales - LAC & Canada

    Jul 2022 - Mar 2023

  • SaaS Renewals Account Manager | LATAM & The Caribbean

    Jan 2021 - Jul 2022

  • Digital Sales Renewals - Brazil

    Apr 2020 - Jan 2021
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  Datadog

  Dec 2023 - now

  Manager, Customer Success - Latam

  Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, build a DevOps culture, increase time to market, avoid downtime, and ensure customers are getting the best user experience.