Anusha Naidoo

Experience

• 

  Monte Vista Casino

  Jan 2003 - Mar 2004

  Cashier

   Redeemed table chips and slot machine tokens Performed credit card transactions Exchanged foreign currencies and performed safekeeping transactions Cashed the sales of the waitrons for the gaming date Provided all patrons with excellent customer service

• 

  Monte Vista Casino/Century Casino

  Apr 2004 - Nov 2007

  Vault Supervisor

   Supervision of cashiers Received chip credits and issued chip fills for the table games Verified and received the cash and tokens from the soft count and hard count rooms In charge of the daily banking Balanced the chip bank and safe Assisted patrons with queries in absence of shift manager Trained as a shift manager and stood-in as shift manager

• 

  Century Casino

  Dec 2007 - Aug 2008

  Cash Desk Shift Manager

   Managing of vault supervisors and cashiers Responsible for and controlled all cash and cash equivalents held within the cash desk Assisted patrons with any disputes or queries Assisted in the routine, operational day to day running of the cash desk Supervision and control of the daily banking Ensured that excellent customer service was provided Provided on the job training for new cashiers Balancing of the cash desk at the end of the gaming date

• 

  Norwegian Cruise Line

  Sept 2008 - May 2009

  Cage Supervisor

   Supervision of cashiers and issued cashiers with the floats Issued chip fills for the table games Updated the spreadsheets and cruise end information Assisted with the cruise end transfer to the Chief Financial Officer

• 

  Tongaat Medical Centre

  Nov 2010 - Apr 2012

  Receptionist/Assistant

   Managed the reception services including, telephone and message Provided front of house and first point of contact for patients Making appointments and organizing diaries of doctors Assisting the doctors with patients when required Opening of new patient files Phoning for authorisation and benefits of medical aid patients Collection of payments of cash patients General office and administrative duties

• 

  ESG Recruitment

  Mar 2013 - now

  Personal Assistant/ Assistant HR

   Processing of the payroll for weekly and monthly employees Generating invoices for clients’ payments Registering of claims for injuries on duty in line with COIDA Submission of medical reports and certificates for the injuries on duty Making of appointments General office and administrative duties