Rafael Wille De La Puente

Rafael Wille De La Puente

Assistant Manager

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location of Rafael Wille De La PuenteMadrid, Community of Madrid, Spain

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  • Timeline

  • About me

    Assistant Manager at BLESS Collection Hotels

  • Education

    • Franklin Delano Roosevelt

      1998 - 2012
      US High School Diploma & Officially Certified Diploma of Studied in Perú

      Activities and Societies: UN TECHO PARA MI PAÍS 2011 Assisting the construction of pre-fabricated homes for underprivileged families. OPERATION SMILE 2010 Assisting cleft palate and cleft lip surgeries for underprivileged children. The American School of Lima. Graduated with an Official US High School Diploma and

    • Les Roches Marbella International School of Hotel Management

      2015 - 2019
      Bachelor of Business Administration in International Hotel Management Hospitality Administration/Management

      Specialized in Entrepreneurship and Management of SME's

  • Experience

    • Mohana Restobar

      Dec 2014 - Mar 2015
      Assistant Manager

      Experience in Restaurant reservations and the development of Seating Plans & Event Plans. Also worked as Head Waiter (leading a team of 30) and networking with artists, photographers and models.

    • Hotel B (Barranco, Lima)

      Aug 2015 - Dec 2015
      Internship Trainee

      Cross-trainee doing reservations and check-in in Front Office, assisting and learning about the Housekeeping department’s management and helping the Marketing team.

    • Birkenhead House

      Jul 2016 - Jan 2017
      Junior Duty Manager

      Working as a Junior Duty Manager and receiving orders directly from the GM to help in the coordination and management of all departments. Also assisting as a waiter, sommelier and barman.

    • Halcyon House Cabarita Beach

      Aug 2017 - Jan 2018
      Guest Service Agent

      Experience as a Guest Relations Assistant in the Front Office department, managing all VIP check-ins. Then assisted the Housekeeping department and finished as Manager of the Pool Area (8 tables, 24 seating) during breakfast and lunch.

    • BLESS Collection Hotels

      Mar 2019 - Jul 2019
      Assistant Manager

      Working as assistant to the Director by analyzing daily/weekly reports & atending Head of Department meetings to coordinate important daily issues in the hotel. Also created the entire Sales Department( team of 2) from scratch by making & negotiating contracts & collaborations with current & potential clients and making Production Databases to further have monthly/yearly controls & comparisons.

  • Licenses & Certifications

    • Sustainability Leadership for Hotel & Tourism Professionals

      Green Globe Certification
      Oct 2019