
Ismail Kabanda
Customer care /Technical section

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About me
Result driven systems and network personnel with 8 +years’ experience and proven track record of providing technical and network work. Supporting organizations and companies achieve their full potential through IT
Education

CENTRAL INSTITUTE OF MANAGEMENT AND TECHNOLOGY, LUCKNOW
2012 - 2013Post graduate Diploma Business Management & AdministrationPost graduate diploma in Business Administration

Punjab Technical University
2009 - 2012Bachelors Degree Bachelor of Science in information Technology
CENTRAL INSTITUTE OF MANAGEMENT AND TECHNOLOGY, LUCKNOW
2008 - 2009Diploma of Education Diploma in computer Application &Management
Experience

DISH TV
Jun 2010 - Jun 2011Customer care /Technical section• Monitoring asset tracking devices, installing and cabling satellite machines • Manage turnaround time • Designing security application

G4S Security Services Limited
Mar 2013 - Jan 2014Information Technology Technician• Fleet management. Install car tracking units and monitoring • CCTV installation, alarm installation, servicing and troubleshooting • Generating monthly reports • Conducting training sessions, mostly to interns

SANLAM LIFE INSURANCE
Jan 2014 - nowSYSTEMS AND NETWORK ADMINISTRATOR, SANLAM LIFE INSURANCE (U) LTD May 2016 to Date• Install, maintain, audit and support a secure MS windows network environment and limited/data application. • Process and run security applications, in house and external, track unauthorized software and application on company computers and mitigate the processes. • Process vulnerability scans to ensure all operating system patches are UpToDate.• Manage in-house backup and external setups as planned. • Perform periodic maintenance, hardware upgrades and system configuration changes and documented. • Maintain database applications for the company. • Implement new computer hardware and software purchases meet the standard requirements and provides documentation and procedures based on functionality of the environment Show less • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements • Develop and implement HR initiatives and interventions as planned • Analyze equipment performance records to determine the need for repair or replacement. • Load computer tapes and disks and install software and printer paper or forms. • Maintain an inventory of parts for emergency repairs. • Generating data and system reports • Maintain logs related to network functions, as well as maintenance and repair records. • Reporting status to the South African (Sanlam life) IT department • Ensure stable operation of organization network and databases Show less
HEAD OF SYSTEMS AND NETWORK
May 2016 - nowMANAGEMENT INFORMATION SYSTEMS ADMINISTRATOR
Jan 2014 - May 2016
Licenses & Certifications

Server and Network Security
Appin Technology LabJul 2008
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