Ismail Kabanda

Ismail Kabanda

Customer care /Technical section

Followers of Ismail Kabanda29 followers
location of Ismail KabandaKampala, Central Region, Uganda

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  • Timeline

  • About me

    Result driven systems and network personnel with 8 +years’ experience and proven track record of providing technical and network work. Supporting organizations and companies achieve their full potential through IT

  • Education

    • CENTRAL INSTITUTE OF MANAGEMENT AND TECHNOLOGY, LUCKNOW

      2012 - 2013
      Post graduate Diploma Business Management & Administration

      Post graduate diploma in Business Administration

    • Punjab Technical University

      2009 - 2012
      Bachelors Degree Bachelor of Science in information Technology
    • CENTRAL INSTITUTE OF MANAGEMENT AND TECHNOLOGY, LUCKNOW

      2008 - 2009
      Diploma of Education Diploma in computer Application &Management
  • Experience

    • DISH TV

      Jun 2010 - Jun 2011
      Customer care /Technical section

      • Monitoring asset tracking devices, installing and cabling satellite machines • Manage turnaround time • Designing security application

    • G4S Security Services Limited

      Mar 2013 - Jan 2014
      Information Technology Technician

      • Fleet management. Install car tracking units and monitoring • CCTV installation, alarm installation, servicing and troubleshooting • Generating monthly reports • Conducting training sessions, mostly to interns

    • SANLAM LIFE INSURANCE

      Jan 2014 - now

      SYSTEMS AND NETWORK ADMINISTRATOR, SANLAM LIFE INSURANCE (U) LTD May 2016 to Date• Install, maintain, audit and support a secure MS windows network environment and limited/data application. • Process and run security applications, in house and external, track unauthorized software and application on company computers and mitigate the processes. • Process vulnerability scans to ensure all operating system patches are UpToDate.• Manage in-house backup and external setups as planned. • Perform periodic maintenance, hardware upgrades and system configuration changes and documented. • Maintain database applications for the company. • Implement new computer hardware and software purchases meet the standard requirements and provides documentation and procedures based on functionality of the environment Show less • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements • Develop and implement HR initiatives and interventions as planned • Analyze equipment performance records to determine the need for repair or replacement. • Load computer tapes and disks and install software and printer paper or forms. • Maintain an inventory of parts for emergency repairs. • Generating data and system reports • Maintain logs related to network functions, as well as maintenance and repair records. • Reporting status to the South African (Sanlam life) IT department • Ensure stable operation of organization network and databases Show less

      • HEAD OF SYSTEMS AND NETWORK

        May 2016 - now
      • MANAGEMENT INFORMATION SYSTEMS ADMINISTRATOR

        Jan 2014 - May 2016
  • Licenses & Certifications

    • Server and Network Security

      Appin Technology Lab
      Jul 2008