Eddie Chen

Eddie Chen

Customer Specialist

Followers of Eddie Chen602 followers
location of Eddie ChenToronto, Ontario, Canada

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  • Timeline

  • About me

    SWE @ Arcadis, Math @ UofT

  • Education

    • Markville Secondary School

      -
      High School Diploma

      Activities and Societies: Computer Science Club, App and Web Development Club, Varsity Soccer, SHSM, Physics Club

    • University of Toronto

      2023 - 2027
      Honours Bachelor of Science - BSHc MATHEMATICS AND STATISTICS

      Current Undergraduate Student at the University of Toronto!Recipient of the Anna Mary Bridget Loftus Scholarship ($2500)

  • Experience

    • K&G

      Jun 2018 - Aug 2023
      Customer Specialist

      Anticipated customer needs and provided them with high-quality service while supporting business standards and values to ensure customer satisfaction, Collaboratively worked with other team members to ensure customers were being provided with efficient service and satisfied with their purchase and Maintained a clean, organized inventory, and curated displays of rotating items

    • PeakEducation

      Jul 2021 - Feb 2023
      Mathematics Tutor

      Developed and delivered personalized tutoring sessions to 30+ students, tailoring content to individual needs and improving their understanding of complex mathematical concepts.Covered a broad range of mathematical topics, from basic arithmetic and algebra to advanced calculus and statistics, helping 80% of students improve their grades by at least 10%.Regularly assessed student performance through weekly quizzes, mock tests, and assignments, identifying areas of improvement and adjusting tutoring methods, leading to a 25% increase in student exam scores. Show less

    • NVISION

      Nov 2021 - Jun 2022
      Frontend Web Developer

      Collaborated with a team of 5+ web developers to design, develop, and maintain the company’s website, improving load times by 20% and increasing traffic by 15% through enhanced user interfaces.Assisted in the development of responsive web designs using HTML, CSS, and JavaScript, ensuring compatibility across 100+ device types and screen sizes.Participated in weekly code reviews and sprint planning sessions, contributing 15+ actionable insights that improved project timelines and code quality.Worked with database management, optimizing SQL queries, reducing query execution time by 30%, and ensuring 100% data integrity across the website. Show less

    • Little Kickers Group

      Nov 2022 - Aug 2023
      Head Soccer Coach

      Developed and implemented comprehensive training programs to enhance players' skills, focusing on fundamentals, conditioning, and team strategies, Led and motivated a diverse team of young players, fostering a supportive and competitive environment, Communicated effectively with parents, providing regular updates on their child's progress and addressing any concerns or questions

    • Arcadis

      Mar 2025 - now
      Software Engineer Intern

      Incoming Summer 2025

  • Licenses & Certifications

  • Volunteer Experience

    • Executive

      Issued by Markville Web/App Development Club on Sept 2022
      Markville Web/App Development ClubAssociated with Eddie Chen