Yomy Alvarez

Experience

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  Mora Engineering Contractors, Inc

  Jun 2007 - Jan 2010

  Receptionist / Admin Assistant

  *Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.*Directs visitors by maintaining employee and department directories; giving instructions.*Maintains security by following procedures; monitoring logbook; issuing visitor badges.*Maintained telecommunication system by following the manufacturer's instructions for house phone and console operation.*Maintains safe and clean reception area by complying with procedures, rules, and regulations.*Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.*Contributes to team effort by accomplishing related results as needed. Show less

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  American Addiction Centers

  May 2012 - Oct 2019

  *Contact Insurances to verify benefits and calculate deductibles, copays, room and board, etc.*Call insurance company with clients to make sure they update their Coordination of Benefits and to make sure their Affordable Care Act is paid and up to date.*Contact employer/Human Resources to complete Employment Verification, to make sure clients insurance premiums will continue being paid while away from work.*Have professional but compassionate conversations in regards to their Out-of-Pocket cost and set up convenient payment plans for the company and client.*Maintain customer confidence and protect operations by keeping information confidential per HIPPA law using Releases of Information; having clients sign ROI’s.*Help client contact family members to help with their financial needs and explain to family all Out-of-Pockets if needed.*Run payments through Singular Bill pay on a daily basis.*Contact cardholders if cards decline and adjust payment plans if needed. Keep a report on all declined payments on each case, daily, weekly and monthly.*Maintain a report on total collections per day, week and month using Microsoft Excel and Word.*Report all gained payments and declined payments to the CEO on a weekly basis.*Complete projects by assigning work to business staff and following up on results.*Have enough confidence to speak friendly but firmly in any situation, using the de-escalation method in case client gets aggressive.*Give Business Office staff support and fill in for Manager as needed by distributing daily tasks to make sure we met daily tasks schedules. *Keep petty cash up to date with spreadsheets and monthly reconciliation. Show less *Answer phone inquiries, direct calls to the proper department, and provide basic company information.*Take memos, maintain files, and organize, photocopy, fax, and collate documents as needed.*Arrange travel, accommodations, itineraries, and all correspondence related to arrangements as needed.*Plan, organize and implement events, such as meetings, business luncheons, or client dinners.*Manage executive schedule and act as a liaison for the executive team.*Prepare reports, presentations, and data, as well as maintain files, records, and correspondence for meetings. Show less *Support all internal HR related inquiries or requests.*Maintain digital/electronic and paper records/files of employees.*Assist with the recruitment process by identifying candidates and issuing employment contracts.*Maintain calendars of HR Manager.*Oversee and assist the completion of compensation and benefit documentation.*Schedule meetings, interviews, HR events and maintain agendas.*Coordinate training sessions and seminars.*Perform orientations and update records of new staff.*Collect timesheets and submit to HR Manager.*Plan office Birthdays, anniversaries and contest. Show less *Creates a welcoming atmosphere by greeting visitors and patients to the clinic.*Checks in and checks out patients in a timely, friendly manner.*Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time.*Comforts patients by answering any questions they may have.*Expedites patient processing by having them fill out forms.*Obtains patient identification and insurance information.*Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements.*Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays.*Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs.*Protects patients right of confidentiality; mandatory familiarity with HIPAA.*Helps respond to medical emergencies, if necessary like calling 911. Show less

  • Business Office Consultant

    Mar 2017 - Oct 2019

  • Executive Administrative Assistant

    Jul 2014 - Feb 2017

  • Human Resources Assistant

    Jan 2013 - Jul 2014

  • Medical Office Receptionist

    May 2012 - Jan 2013
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  BIS Digital, Inc.

  Nov 2020 - now

  • Procurement Manager

    Oct 2024 - now

  • Procurement Specialist

    Nov 2020 - Oct 2024