Keely Kerr

Keely Kerr

Customer Service Representative

Followers of Keely Kerr182 followers
location of Keely KerrLos Angeles, California, United States

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  • Timeline

  • About me

    Institute Academic Advisor at CalArts!

  • Education

    • San Diego State University

      2020 - 2022
      Master's degree Postsecondary Educational Leadership with a Specialization in Student Affairs
    • University of Jyväskylä

      2019 - 2019
      Summer Study Refugee Resettlement and Integration
    • San Diego State University-California State University

      2016 - 2020
      Bachelor of Arts - BA Communication, General Magna Cum Laude
    • Ocean View High School

      2012 - 2016
      High school diploma

      Activities and Societies: Associated Student Body Member, Red Cross Member, Future Doctors Member

  • Experience

    • Target

      Jun 2017 - Jul 2017
      Customer Service Representative

      Coordinated the returns and restocking of items Intervened during customer dilemmasAided in overseeing the nightly organization of products Transitioned throughout various departments when workers were low

    • SDSU Residential Education Office

      Aug 2017 - May 2019
      Academic Mentor

      Supported the academic success of 160 first-year students by providing guidance throughout academic-related situations including choosing a major, switching university, and navigating academic probationCollaborated with university staff and faculty members to establish a positive and safe learning environment for all residents through programming and policy enforcementNurtured student enrichment through the promotion and facilitation of co-curricular and extracurricular eventsOrganized monthly advising sessions to monitor residents’ successful academic and personal adjustment to university life Show less

    • SDSU Women's Resource Center

      Jan 2019 - May 2019
      Fellow

      Completed a semester-long 120-hour fellowship at the Women’s Resource Center (WRC)Served as a feminist mentor for approx 18 volunteers by scheduling regular advising meetings to discuss their work and future growthDeveloped and co-facilitated university-wide mental health programming through a Feminist U programming modelAssisted in directing a 10-month volunteer program through tasks such as progress tracking, website maintenance, and mentorship pairingTrained in crisis management to support student success by making referrals on and off-campus on issues related to mental health, sexual violence, bias-related incidents, housing, and food insecurity Show less

    • San Diego State University Residential Education Office

      Aug 2019 - May 2020
      Community Assistant

      Fostered a sense of belonging in residents through interpersonal communication and program creationAddressed students as unique individuals with multidimensional needs to offer individualized guidance and mentorshipEstablished a connection between curricular and co-curricular learning through department collaborations and educational programmingEncouraged student awareness of diversity, equity, and inclusion topics through education and discussion facilitationAdvised approximately 300 second-year and international students on university life and provided support during a global pandemic Show less

    • San Diego State University

      May 2020 - May 2022

      Assisted in the creation, development, and assessment of a Career Readiness Certificate Pilot Program to educate students on topics such as diverse backgrounds in the workplace and building a professional networkDevelops career competency skills in students through the co-facilitation of educational workshops on topics such as resume building and interview tipsPromoted departmental initiatives and programs through the creation of social media contentFacilitated outreach to other university departments and organizations to further support a diverse student body Show less Provided leadership, motivation, and service for nine Apartment-style residence hall communities and their residents - including first-year students, second-year students, graduate students, student-athletes, and international studentsEnsured safe and welcoming living communities for residents through the management of a 24/7 residence hall front desk and its 27 student employeesServed as a Residential Judicial Officer, enforcing the Student Code of Conduct and administering restorative sanctions to provide support to students and educate on the importance of accountabilityCollaborated in the design and implementation of department-wide hiring for new and returning employees, including the creation of the interview format, questions, and evaluation rubricManaged the maintenance and assistance for students residing in graduate student housing, in collaboration with an ancillary partnership, to create a safe living-learning environmentUpheld departmental social justice and community engagement goals through the organization and implementation of a four-day conference-style training for approximately 117 student leaders Show less

      • Graduate Assistant for Experiential Learning

        Feb 2022 - May 2022
      • Assistant Residential Hall Coordinator

        Aug 2020 - May 2022
      • Summer Student Leader

        May 2020 - Jul 2020
    • California Institute of the Arts

      May 2022 - now
      Institute Academic Advisor

      Collaborates with student mentors, school administrators, and other campus departments to identify and support students of concern and monitor student degree progress through reviews such as study abroad candidacy and satisfactory progress evaluationsServes as a liaison to CalArts Schools and other campus departments on student issues, including academic reviews, exceptions to institute policies, and transfer creditProvides guidance to students in their academic requirements and institute policies and procedures through individual meetings to promote proactive outreach and aid students progressing through the academic standing stagesProduces orientation materials for undergraduate, graduate, and transfer students, to develop literacy on the CalArts academic requirements, institute policies and procedures, and the tools necessary to navigate the CalArts system Prepares and maintains reports and appropriate documentation of all student interactionsSupports the Provost’s Office and Registrar staff in maintaining the accuracy of student data in Colleague and other web tools Show less

  • Licenses & Certifications

    • Mental Health First Aid USA

      NATIONAL COUNCIL FOR COMMUNITY BEHAVIORAL HEALTHCARE
      May 2021
  • Volunteer Experience

    • Volunteer

      Issued by San Diego State University Women's Resource Center on Sept 2018
      San Diego State University Women's Resource CenterAssociated with Keely Kerr
    • Food Insecurity Volunteer and University Affairs Board Member

      Issued by Associated Students, San Diego State University on Aug 2016
      Associated Students, San Diego State UniversityAssociated with Keely Kerr
    • high school member & president

      Issued by Red Cross Blood Services on Aug 2013
      Red Cross Blood ServicesAssociated with Keely Kerr