Verity Swearingen

Verity Swearingen

Intern

Followers of Verity Swearingen893 followers
location of Verity SwearingenRenton, Washington, United States

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  • Timeline

  • About me

    Sr. Program Manager at BECU | Credit Union Super Fan | Constantly Seeking Adventure

  • Education

    • Western CUNA Management School

      2018 - 2021
      Honors Graduate Finance and Financial Management Services

      Activities and Societies: Sigma Class Vice President - Year 1 Graduate Assistant for Year 1 Students - 2022 Western CUNA Management School helps credit union professionals prepare themselves to keep pace with a rapidly changing business environment. The school is designed for managers and upper-level operational staff who understand the need to keep abreast of developments in our industry. WCMS's educational program includes courses in Strategic Planning, Operations, Lending, Finance, Marketing, Human Resources, Economics, Business Law, Communications, Leadership and more. Graduates who have… Show more Western CUNA Management School helps credit union professionals prepare themselves to keep pace with a rapidly changing business environment. The school is designed for managers and upper-level operational staff who understand the need to keep abreast of developments in our industry. WCMS's educational program includes courses in Strategic Planning, Operations, Lending, Finance, Marketing, Human Resources, Economics, Business Law, Communications, Leadership and more. Graduates who have developed their skills and knowledge at the school have moved into positions of responsibility and leadership at some of the nation's leading credit unions. Many of them also hold key positions in chapters, leagues, CUNA, and credit union professional societies. Whether the goal is career advancement or simply to stay on top of changes within the industry, no school, conference or seminar in the country can offer credit union professionals a program that surpasses that of Western CUNA Management School. Show less

    • Tahoma High School

      2001 - 2005
      Organizational Leadership

      ASB Vice President - SeniorLeadership class 2003-2005

    • Washington State University

      2005 - 2009
      Hospitality & Business Management Hospitality & Business Management

      Activities and Societies: Sigma Iota Hospitality Club Focus on wine industry, event planning, global tourism, and bringing exceptional service to the business world

  • Experience

    • Salish Lodge & Spa

      May 2008 - Apr 2009
      Intern

      As part of my Hospitality & Business Management degree, I interned for key positions in the dinning room and hotel.

    • Esquin Wine Merchants

      Sept 2009 - Apr 2012
      Sales and Marketing Manager

      I created and designed the monthly flyers and weekly email deals. Managed inventory margin. Wrote tasting notes for featured wine and planned and promoted weekly tasting events

    • BECU

      Apr 2012 - now

      I serve as the operational Project Manager for projects involving Commercial & Business Services. Focus on driving Organizational Readiness efforts by leading and supporting Training, Knowledge Management, Communication and Marketing partners. Post-launch, I act as a system administrator and provide operational support to advocate for employee and member needs. NPS reporting an analytics to determine and prioritize system enhancements and service recovery opportunities. I am the Product Manager for Paychex and Merchant Services products. Analyze monthly reporting to identify and implement process and resource improvements. Negotiate contract renewals and hold vendor accountable to service level expectations. I am the Product Owner (CSPO) on an Agile delivery team working to strategically plan our division's roadmap and vision while managing intake requests and prioritizing backlog items.I am the communication owner for Commercial & Business Services. Execute timely and accurate department communications. Collaborate with other channel leaders to unify change management messages. Show less

      • Senior Program Manager

        Jan 2020 - now
      • Branch Manager

        Jul 2015 - Jan 2020
      • Sr. Manager, Programs & Communications - Interim

        Jul 2019 - Oct 2019
      • Member Consultant Lead

        Apr 2015 - Jul 2015
      • Branch Manager - Interim

        Jun 2014 - Apr 2015
      • Sr. Member Consultant

        Apr 2012 - Jun 2014
  • Licenses & Certifications

  • Volunteer Experience

    • President

      Issued by Newcastle Chamber of Commerce on Oct 2018
      Newcastle Chamber of CommerceAssociated with Verity Swearingen