Michael Azapis

Experience

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  7th Heaven Coffee Shop

  Jul 2015 - Aug 2017

  Coffee Shop Assistant

  •Greet customers as they enter•Give customers drink menus and answer their questions regarding ingredients•Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)•Prepare beverages following recipes•Serve beverages and prepared food, like cookies, pastries and muffins•Receive and process payments (cash and credit cards)•Keep the bar area clean•Maintain stock of clean mugs and plates•Check if brewing equipment operates properly and report any maintenance needs•Comply with health and safety regulations•Communicate customer feedback to managers and recommend new menu items Show less

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  Manager's Office Marketing & Management Services

  Jul 2018 - Oct 2018

  Marketing Trainee

  •Collect quantitative and qualitative data from marketing campaigns•Perform market analysis and research on competition•Support the marketing team in daily administrative tasks•Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)•Help distribute marketing materials•Manage and update company database and customer relationship management systems (CRM)•Help organize marketing events

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  Hellenic Air Force (HAF)

  Jan 2019 - May 2019

  Administrative Assistant

  Military service•Answer and direct phone calls•Write and distribute email, correspondence memos, letters, faxes and forms•Assist in the preparation of regularly scheduled reports•Develop and maintain a filing system•Update and maintain office policies and procedures•Order office supplies and research new deals and suppliers•Maintain contact lists•Submit and reconcile expense reports•Provide general support to visitors•Act as the point of contact for internal and external clients•Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Show less

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  ZARA HOME

  Aug 2019 - Jun 2021

  Retail Sales Associate

  •Ensure high levels of customer satisfaction through excellent sales service•Maintain outstanding store condition and visual merchandising standards•Maintain a fully stocked store•Ascertain customers’ needs and wants•Recommend and display items that match customer needs•Welcome and greet customers•Manage point-of-sale processes•Actively involve in the receiving of new shipments•Keep up to date with product information•Accurately describe product features and benefits•Follow all companies policies and procedures Show less

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  P. KOSTOPOULOS & SONS S.A.

  Jun 2021 - Jul 2023

  Management of 5 categories:•Kitchen accessories and tools•Fabric items•Non-stick utensils•Porcelain items (especially mugs & bowls)•Bathroom itemsManagement of 19 suppliers: •7 suppliers (400 active codes + 400 inactive codes) •12 suppliers as Projects (Management of 5 Projects at the same time) Management of extra 7 suppliers as assistant: •7 suppliers (700 active codes + 700 inactive codes)Daily Responsibilities: • Editing suppliers' price lists (Proposals of new products, creation of prices, etc.) • Order forecasting • Sending order to supplier • Order confirmation • ERP update • Schedule of loading and receiving the order at the warehouseProject Responsibilities: • Proposal to a customer or Request from a customer • Research on suppliers • Collection of information • Estimation of the cost (Landed cost, wholesale price etc)• Best case selection • Samples • Presentation to customers • Customer approval • Sending order to supplier• Management of project specifications (artworks, barcode sticker, packaging, shipping marks, preproduction samples, production samples, LFGP tests, Inspection)Domestic market research:• Finding competitors • Price Comparison • Opportunities on the shelf • Proposal to customersVisiting exhibitions (Ambiente etc.):• Market trend • Finding new suppliers • Building relationships with new suppliers - Contact details • Prices, M.O.Q. etc. in concerned products • Conversations with existing suppliers Show less

  • Junior Category Manager

    Jan 2022 - Jul 2023

  • Assistant Buyer

    Jun 2021 - Dec 2021
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  KOSTOPOULOS HORECA-PKS HENDI Southeast Europe

  Aug 2023 - now

  Category Manager

  Buyer of HENDI group in Greece:•Intercompany buying process•Representing Greece in procurement meetings abroadManager for categories:•Kitchen (casseroles, pans, accessories & tools, pastry items, knives, containers and trolleys)•Electric devices (blenders, juice dispensers, panini grills, refrigerators, ovens, dishwashers e.t.c.)Responsible for 20 suppliers:• 2 group suppliers (2.100 stock items)• 11 suppliers in europe (400 stock items)• 7 suppliers in third countries (300 stock items)Daily Responsibilities: • Buying & wholesales prices• Order forecasting • Sending orders• Order confirmationProjects:• Horeca catalogueExhibitions:• Horeca (Preparation, presentation and representation of our brands)• Xenia (Preparation, presentation and representation of our brands)Skills:· Microsoft Office (Word, Excel, PowerPoint) · ERP (Entersoft, Galaxy)· Responsibility · Teamwork · Negotiation · Problem solving· Project Management Show less