Experience

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  International geotel inc

  May 1995 - Oct 1998

  Manager, technical support services

  Managed a team of support specialists for a rapidly growing international telecommunications company providing callback service in Latin America, Asia and Europe

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  Comverse technology, inc.

  Apr 1999 - Nov 2007

  Technical lead / project manager

  Led technical implementations of the Kenan billing and order management software suite for premier wireline, wireless and internet service providers in the United States and Latin America

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  Cricket communications

  Nov 2007 - Jun 2016

  Managed a team of 10+ project managers to ensure consistency and excellence in project delivery for enterprise and IT projects/programs using Waterfall, Agile and Mixed methodologiesActively built collaborative partnerships with cross-functional project stakeholders to align programs with corporate strategyLed a transition team through AT&T’s acquisition of Cricket Communications, including coordination of pre-close strategic planning activities as well as execution of system and process integration projectsDeveloped and managed the roadmap to transition CDMA operations, exit vendor partnerships, sunset products, and decommission 350 legacy applications Show less Led project teams through all phases of the software development life cycle for multiple concurrent projects of various sizes from small enhancements to multi-million dollar transformational programs, including the implementation of a new Point of Sale (POS) system and enabling national distribution through integration with an MVNO (Mobile Virtual Network Operator)Served as the LNP program manager leading several projects to upgrade and enhance the local number portability systems and processesRecognized for excellence in project delivery including 2008 Directors’ Award For Business Impact, 2009 IT Award of Excellence, 2010 IT Award of Excellence, 2010 Cricket Award of Excellence Show less

  • Manager Enterprise Program Management Office

    Sept 2010 - Jun 2016

  • Project Manager

    Nov 2007 - Sept 2010
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  Computershare

  Oct 2016 - Jan 2017

  Sr. technical project manager
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  Viasat inc.

  Jan 2017 - now

  Program manager - global broadband services