Jeff Raley

Experience

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  The Dunlap Company

  May 1991 - Jan 2000

  Retail Store Manager

  Managed all aspects of store operations including finance, administration, purchasing, inventory control and staffing. •Expanded sales volume by $100k plus annually.•Restructured policies and procedures resulting in increased yearly profits of 5% plus.•Implemented comprehensive plan which improved merchandise quality and customer service, increased mark-up, and decreased markdowns, shortage, and expenses in advertising, marketing and overhead.•Responsible for quarterly and yearly budgeting. •Managed, trained, and developed personnel of up to 12 employees. Show less

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  Tangoe

  Jul 2000 - Jan 2006

  Telecom Account Manager

  Financial Analyst (2005 – 2006)Managed all aspects of telecom and IT financials for up to 18 corporate clients.•Performed reporting analysis used for savings opportunities.•Created and processed all client invoices.•Tracked and reconciled accounts receivable for all clients.•Managed and tracked problem resolutions to completion.•Facilitated start-up implementations of all clients.•Ensured client contract compliance for 18 corporate clients.Telecom Expense Manager (2000 - 2005)Managed all aspects of telecom expenses for up to 5 corporate clients including problem resolutions, audits, financial reporting, data analysis and accounts payable•Achieved telecom savings to customers- up to $1M annually.•Created and analyzed monthly telecom reports used to achieve savings. •Monitored adherence to vendor contracts to ensure proper telecom billings.•Performed monthly bill auditing to ensure proper rates and accounting.•Managed and trained team of up to 8 personnel.•Mediated disputes between customers and telecom vendors. Show less

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  Accenture

  May 2006 - Sept 2015

  "Project based"​roles supporting Fortune 500 clients consisting of analyzing "as-is" Telecom processes, recommendations for savings, and supporting data to move forward with a long term Telecom Expense Management solution.• Collected and analyzed client telecommunications information including invoices, contracts, usage reports, inventory data and Customer Service Records to determine the client expenses and the savings that the client may achieve.• Compiled project work into well-organized client presentations, at the executive and detailed level, outlining findings and recommendations resulting in meeting deadlines for contracted deliverables to the client team.• Performed Project Management activities including work planning, status reporting, client relationship management and project financial management.• Helped to build positive employee relations and engagement resulting in highly effective team dynamics.• Provided supporting documentation for project results, including audit savings claims, contract requirement excerpts, invoice references, industry knowledge, etc.• Analyzed corporate telecom spend and performed Inventory Optimizations which resulted in savings on average of $1M or 10% of total telecom spend. Show less Corporate Finance role supporting large U.S. Telecom client along with multiple associated vendors.• Analyzed and Implemented standard Financial Models/Reports that assured data integrity/accessibility and eliminated analytical and data inconsistencies.• Gathered, analyzed and reported on client metrics used for upper-level management presentations.• Performed variance analysis of financial data used to define root causes.• Managed reconciliation and analysis of vendor invoices to ensure accurate accounting.• Contract analysis used to ensure proper billings.• Created Ad-Hoc reporting as required for upper-level management.• Streamlined processes and developed methods and procedures resulting in reduced team workload. Show less

  • Telecom Expense Management Consultant

    Mar 2010 - Sept 2015

  • Operational Finance Specialist

    Apr 2008 - Mar 2010

  • Telecom Expense Management Consultant

    May 2006 - Apr 2008
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  Partner Consulting LLC

  Nov 2015 - Aug 2016

  Telecom Expense Management Consultant

  Contract position providing extensive Telecommunications Expense Management (TEM) strategic consulting expertise to a large CLM/TEM organization. Helping to realize and optimize network and IT asset spend for key Fortune 500 clients. Performing multiple tasks including Savings Optimization, Dispute Management and Inventory Build.

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  Tangoe

  Aug 2016 - now

  Performing Telecom Auditing duties for Tangoe strategic clients, specializing in realizing and optimizing network and IT asset spend for key Fortune 500 clients. Performing multiple tasks including Savings Optimization, Dispute Management and Inventory Build. Performing Telecom Auditing duties for Tangoe strategic clients, specializing in realizing and optimizing network and IT asset spend for key Fortune 500 clients. Performing multiple tasks including Savings Optimization, Dispute Management and Inventory Build.

  • Senior Manager, Tangoe Advisory Services

    Jan 2017 - now

  • Senior Telecom Auditor

    Aug 2016 - Jan 2017