James Taylor

Experience

• 

  Virginia Veterans Care Center

  Jul 2002 - Sept 2007

  Assistant Director/Clinical Nutritionist

  Position entailed assisting in hiring foodservice personnel; managing department budget requirements; in-servicing staff on proper work methods; developing plans of action to address facility concerns; direct interaction with residents and resident family members; assisting in improving the quality and appearance of food to enhance resident satisfaction; attending and participating in resident care plan meetings; participating in action plan committees to develop strategies to enhance resident quality of life; responsible for assessing residents’ nutritional needs; chairman of the weight committee; assessing residents’ diets to comply with admission diagnosis; working interdiscipinarily to determine effective methods to enhance resident’s PO intake; attending and participating in QI meetings to review and discuss quality indicators and discuss and review facility policy and procedures; participating and attending department head meetings; coordinating facility catering events; conducting employee meetings to review policy changes, department expectations, sanitation, and food production; managing department inventory; direct ordering of food; counseling employees on work performance; processing payables; conducting and processing employee evaluations; consulting Food Service Director on proper procedures; developed department policy and procedure manual; completed on-going facility in-services to continue facility education; completed MDS and care plans for every individual resident; participated in numerous committees to ensure proper policy and procedures were followed. Show less

• 

  The Hurlbut

  Jan 2007 - Jan 2012

  Director of Nutritional Services

  Position entailed hiring foodservice personnel; managing department budget requirements; in-servicing staff on proper work methods; developing plans of action to address facility concerns; direct interaction with residents and resident family members; assisting in improving the quality and appearance of food to enhance resident satisfaction; attending and participating in resident care plan meetings; participating in action plan committees to develop strategies to enhance resident quality of life; responsible for assessing residents’ nutritional needs; chairman of the weight committee; assessing residents’ diets to comply with admission diagnosis; working interdiscipinarily to determine effective methods to enhance resident’s PO intake; attending and participating in QI meetings to review and discuss quality indicators and discuss and review facility policy and procedures; participating and attending department head meetings; coordinating facility catering events; conducting employee meetings to review policy changes, department expectations, sanitation, and food production; managing department inventory; direct ordering of food; counseling employees on work performance; processing invoices for department accounting purposes; conducting and processing employee evaluations; developed department policy and procedure manual; completed on-going facility in-services to continue facility education; participated in numerous committees to ensure proper policy and procedures were followed. Show less

• 

  Brockport Auxiliary Service Corporation

  Aug 2012 - Jan 2017

  Assistant Manager/Nutritionist

  Position involved assisting Unit Manager of all aspects of campus dining in correlation with BASC vision; managing front of the house operations; managing back of the house operations; employee training development; student employee orientation development and presentation; student manager orientation development and presentation; conducting SWOT analysis methods to identify effectiveness of every aspect of unit dining; development of station work flows to ensure continuity of dining services; scheduling; counseling; reconstructing unit laundry services to improve effectiveness and promote quick turnaround; review and modification of nutritional analysis of food items prepared in FSS for all campus dining services to promote accuracy and proper nutritional analysis for students during meal selection; assisted in menu development during special catered functions; conducted unit marketing in association with BASC Marketing Department; assisted in the re development of unit cleaning schedule to improve and promote proper sanitation procedures; consulted student, employees and faculty in terms of nutritional concerns; responsible for the maintenance and accuracy of all unit cash funds; assisted in the coordination and completion of unit catering events; responsible for unit décor and working in collaboration with college painters during WOW and monotony breaker events; interviewing; recruitment; developed training mechanism for all new student and union employees; experienced in union employee management techniques, scheduling, recruitment, budgeting. Show less

• 

  AVI Foodsystems

  Mar 2023 - now

  Resident Director

  Position involved direct oversight of the Nutrition Services Department for the organization to include tray line and patient services, production, cafeteria/retail, catering, and diet office operations; direct oversight and leadership over 6 members of the Nutrition Services Management team; direct involvement and participation in the following committees: Chef’s Corner, Associate Wellness Committee, Cafeteria Committee, Policy Management Team, Environment of Care Committee, Service Excellence Team, Regulatory Readiness Committee, Sepsis Committee; participated bi-annually in the Community Food Hub program; several instances of collaboration with Health and Wellness Department in promoting health and wellness themed based events; created/developed concept of Cafeteria Monotony Breakers to promote associate engagement; re-vamped and developed a new 4 week Cafeteria Menu Cycle that was well accepted by organization associates and guests; improved productivity and OT utilization; following a 4% operational expense reduction prior to arrival was able to accomplish 2.6% under operational budget of 2.8 million; worked in collaboration with the Associate Services Department to improve internal recruitment resources through inclusion of zip recruiter recruitment platform and development of the Recruiter Gateway in UltiPro; identified and implemented practices to improve Press Ganey Patient Satisfaction Scores; implemented an allergen symbol identification system in the cafeteria to inform associates and guests of the major 8 food allergen ingredients provided in foods served; improved early payment incentive with US Foods and Premier to take full advantage of top tier rebates available as well as 92% CMA utilization in an effort to maximize cost control; developed proposals/business plans in integration of department software and efficiencies in order to maximize productivity Show less