Derrick Bbosa

Derrick Bbosa

Office Support Assistant

Followers of Derrick Bbosa131 followers
location of Derrick BbosaEdmonton, Alberta, Canada

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  • Timeline

  • About me

    Experienced IT Professional | Cybersecurity Certified | Network Optimization Specialist

  • Education

    • University of Toronto

      2020 - 2020
      Cyber Security

      Activities and Societies: Networking: Systems: Cybersecurity: - Secure Network Design and Architecture - Risk Management - Cryptography - Vulnerability Assessment - Identity and Access Management - Cloud Security - Ethical Hacking and Penetration: - Kali Linux - Metasploit - Hashcat - Burp Suite - Web Vulnerabilities and Security Cybersecurity Careers: - Digital Forensics Methods - Penetration Testing - Vulnerability Assessment - Security Operations and Analytics Programming and Scripting: Bash Scripting UofT SCS Cybersecurity Boot Camp is a challenging, part-time program that takes a multidisciplinary approach in attaining proficiency in IT, networking, and modern information security, throughout the course of 24 intensive weeks.

    • Makerere University

      2014 - 2018
      Bachelor's degree Information Technology

      The Bachelor of Science in Information Technology with its four options offers a challenging, state-of-the-art education for those interested in learning the dynamic and growing field of information technology. The field is interdisciplinary, with applications to all aspects of the economy. Graduating students are prepared to bridge the technology and management disciplines in their organizations. Core business disciplines taught include analytical skills and problem-solving; business… Show more The Bachelor of Science in Information Technology with its four options offers a challenging, state-of-the-art education for those interested in learning the dynamic and growing field of information technology. The field is interdisciplinary, with applications to all aspects of the economy. Graduating students are prepared to bridge the technology and management disciplines in their organizations. Core business disciplines taught include analytical skills and problem-solving; business organization and management; project management; leadership, teams, and communications. In addition to the core business disciplines, students chose an information technology focus in one of three options: applications development, business/systems analysis or accounting. Each option is designed to produce graduates with the competencies necessary to succeed in the workplace or pursue further graduate level education. Show less

  • Experience

    • Beyond the Sky tours and Travel

      Nov 2011 - Jan 2012
      Office Support Assistant

      - Provided administrative support, including managing correspondence and organizing travel arrangements for clients.- Developed transferable skills in organization, attention to detail, and customer service.

    • Uganda Communications Commission

      Jun 2018 - Oct 2018
      Information Technology Intern

      - Assisted in the configuration of Cisco networking devices and troubleshooting technical issues.- Provided end-user support and ensured smooth operations for UCC professionals.- Participated in IT projects, gaining hands-on experience in network administration and technical problem-solving.

    • Africell Group

      Nov 2018 - Aug 2019
      IT Project Coordinator

      - Coordinated technical teams across multiple regions to ensure seamless implementation of cybersecurity projects.- Facilitated meetings with stakeholders to gather requirements and track project progress.- Managed vendor relationships and procurement for necessary cybersecurity equipment and services.- Implemented project management methodologies, leading to a 20% reduction in project delivery cycles.

    • Bell

      Apr 2019 - Jan 2021
      IT Support Technician

      - Provided technical support for Windows and Mac OS environments, ensuring optimal performance of hardware and software systems.- Led proactive network monitoring initiatives, resulting in a 20% decrease in service disruptions.- Collaborated with cross-functional teams to implement new technologies and enhance IT processes.

    • Soho Square Solutions

      Aug 2021 - Nov 2023
      IT Support Specialist

      - Resolved hardware and software issues for 20,000+ end users, including workstations, mobile devices, and peripherals, resulting in a 35% reduction in help desk solution times.- Collaborated with cross-functional teams to optimize network performance and enhance user satisfaction.- Implemented proactive measures, leading to a 20% decrease in service disruptions.- Delivered user training sessions on software applications and best practices for IT security.

  • Licenses & Certifications

    • Certified in Cybersecurity

      ISC2
      Dec 2023
  • Volunteer Experience

    • Outreach Worker

      Issued by Toronto Youth Council on Jan 2020
      Toronto Youth CouncilAssociated with Derrick Bbosa