
Tessa John
Technical IT Officer Intern

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About me
Manager, Application Delivery at CIBC Caribbean | Quality Assurance | ISTQB Certified | Data | AI
Education

Global Institute of Software Technology
2018 - 2020Diploma Computer Software Engineering
Saint Vincent Community College
2013 - 2015A' LevelsActivities and Societies: Environmental Club Chemistry, Computer Science, Communication Studies, Caribbean Studies

Saint Vincent Girls' High School
2008 - 2013High School Diploma
The University of the West Indies Cave Hill Campus
2016 - 2020Bachelor of Science - BS Software Engineering 3.52Activities and Societies: Special Projects Chairperson of the Vincentian Student's Association (VINSA) - 2017-2018 Secretary of the Photography Association at the Cave Hill Campus (PHOTACC) - 2017-2018 Photographer on the Publications Committee of the Guild of Students - 2017-2018 Photographer of the Photography Association at the Cave Hill Campus (PHOTACC) - 2016-2020
Experience

VINLEC LIMITED
Jul 2017 - Jul 2017Technical IT Officer Intern• Maintained and administered support to computers, servers and networks.

Crane Resorts
Mar 2020 - Jul 2020Software Engineer Intern• The Crane's current mobile application is a Wordpress managed website which is rendered to function as a mobile application. • I am tasked with building a native mobile application with a cross-platform, single codebase for Android and iOS. The frontend is built with Nativescript-Vue which combines CSS, Javascript, Typescript and Vue.js. The backend is built with Headless Drupal 8 CMS. The application dynamically displays content delivered by the CMS.• The main features of the application are to display information about The Crane Resorts, allow users to send various requests and give directions via mapbox. Show less

UTest
Aug 2020 - nowFreelance Software Tester• Manual (Functional) testing of Mobile and Web applications.• Reporting bugs, executing test cases and giving feedback on applications.

Self-employed
Sept 2020 - Nov 2020Academic Mentor• Mentored a group of secondary school students in the NTRC icode 784 Competition in the Mobile Application Development category. As the mentor, I aided my group (Zen Tech) in application development, presentation, and public speaking in preparation for the competition. My group placed third in the category.

Crane Resorts
Sept 2020 - Jul 2021Software Engineer• Mobile Application redesign and development.• Technologies used: Nativescript-Vue, JavaScript, Drupal, Mapbox, Azure DevOps, Appium

Applause
Mar 2021 - Jul 2021Test Team Lead• Managing test cycles for the Amazon Local Search Project. • Triaging bug reports and test cases on test cycles. • Aiding testers with issues they may encounter during testing.

RealDecoy
Aug 2021 - Jul 2022Associate Quality Assurance Analyst• Analyze and assess web, mobile, and desktop application to ensure the quality of the product. Testing WordPress and eCommerce websites.• Writing and execution of test cases, test automation scripts and test scripts.• Manual, Automated, Performance & Load testing experience on web applications and APIs.• Technologies used: WebDriver IO, Selenium, Appium, Calabash/Cucumber Gherkin, Mocha, Chai, Jest, Allure, SauceLabs, BrowserStack, Artillery IO, Raygun, Google Lighthouse, TestRail, Percy.io, OWASP ZAP, Postman, MailTrap, etc. Show less

CIBC Caribbean
Jul 2022 - now• Support Behavior Driven Development and automated test practices on the team.• Create automation tests: unit tests, service tests and End-to-End or Integration tests• Technologies Used: Cypress, Mocha, Cucumber, JavaScript, Azure Cosmos DB • Support Behavior Driven Development and automated test practices on the team.• Create automation tests: unit tests, service tests and End-to-End or Integration tests• Technologies Used: Cypress, Mocha, Cucumber, JavaScript
Manager, Application Delivery
May 2024 - nowSenior Test Automation Engineer
Jan 2024 - May 2024Test Automation Engineer
Jul 2022 - Dec 2023
Licenses & Certifications

CARICOM Skills Certificate
Ministry of Foreign Affairs, Saint Vincent and the GrenadinesJun 2021- View certificate

Teaching English as a Foreign Language (TEFL)
TEFL Professional Development InstituteJun 2020 - View certificate

Certified Tester Foundation Level (CTFL)
ISTQB - International Software Testing Qualifications BoardJul 2020 
CSEC
Caribbean Examinations CouncilAug 2013
CAPE
Caribbean Examinations CouncilAug 2015
Honors & Awards
- Awarded to Tessa JohnCIBC Caribbean FirstStars High Flyer Award (Individual) CIBC Caribbean Apr 2024 Awarded for my outstanding contribution made toward the success of the organisation as a Senior Test Automation Engineer.
- Awarded to Tessa JohnCIBC Caribbean FirstStars High Flyer Award (Team) CIBC Caribbean Apr 2024 Awarded for outstanding contribution made towards the success of the organisation as a member of the 2XG Auto Loan team.
- Awarded to Tessa JohnThe Faculty of Science & Technology Dean's List Award The University of the West Indies Oct 2020 The Faculty of Science & Technology Dean's List Award (2019/2020).
- Awarded to Tessa JohnJasmine Jiangsu Government Scholarship Jiangsu Government March 1, 2019
- Awarded to Tessa JohnSir Arthur Lewis Award The University of the West Indies August 1, 2016
Volunteer Experience
Fundraiser
Issued by The Vincentian Students' Association on Dec 2017
Associated with Tessa JohnProject Manager
Issued by The Vincentian Students' Association on Aug 2017
Associated with Tessa JohnRecruitment
Issued by The Vincentian Students' Association on Jan 2018
Associated with Tessa John
Languages
- enEnglish
- chChinese
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