Ruby Dhaliwal Bsc

Experience

• 

  Coast Capital Savings

  Jan 1997 - Jan 2006

  Senior Clearing Administrator

  o Junior team leader role; provided technical/administrative support to co-workers and departmental staff o Responsible for pay or return decisions typically made by senior management

• 

  Canada Post / Postes Canada

  Sept 2006 - now

  o Provide coaching, support, training, and resources to team leaders and managers with a large portfolio of 4 managers, 24 superintendents, and over 1100 employees with 3 collective agreementso Act as a resource for Disability Management, Labour Relations, Investigations, Health and Safety, and Human Rightso Actively recruit internal talent for succession planning, assist with calibration and performance reviews, performance improvement plans for team leaderso Conduct interviews for new letter carriers, clerks, and Front Line Supervisorso Collaborate and provide administrative support for full-cycle recruiting and onboardingo Oversee and support incident/accident investigations/conflict management/respect in the workplace complaints/at-risk employeeso Research and liaise with external contacts to exchange best practices for safety, employee engagement, and employee concerns- Achieved Indigenous Awareness Certification- Courses taken: Indigenous People and Cultures, Indigenous Awareness, Indigenous communication and consultation, Indigenous Outreach, Recruit and Retain. November - December 2020 Show less * Support Equity, Diversity, and Inclusion Initiatives* Proficiency using SAP/ATS/ HRIS systems* Provides specialist advice and guidance to clients on the administration, interpretation, and application of effective employee recruitment and selection processes, to meet immediate and forecasted needs. * Span the full employment life cycle from hire through to separation: recruitment, staffing, onboarding, workforce planning and management, legislated and corporate programs related to employee relations.* Participates in external networking events, recruitment events, associations and career fairs to promote CPC brand. Show less o Responsible for daily staffing, approving and denying leave, payroll entries for over 100 unionized employeeso Supervise/coach/train inside employees, clerks, letter carriers tasked with processing and preparing mail for deliveryo Write disciplinary letters, complete probationary reportso Conduct weekly safety meetings and perform daily workplace safety audits/LJOSH membero Manage and oversee incident/accident investigations/conflict managemento Perform superintendent duties as required and provide coverageo Work with internal and external customers/contractors and general public by problem solving and rectifying issues and complaints Show less

  • Human Resources Business Partner

    Jul 2022 - now

  • Human Resources Business Partner

    Dec 2018 - now

  • Officer, Regional Employee Relations

    Sept 2021 - Jul 2022

  • Team Leader Supervisor

    Sept 2006 - Dec 2018