Tushar Sharma

Experience

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  Cellebrum Technoligies Limited

  Dec 2006 - Jan 2009

  SOFTWARE ENGINEER

  Client: Bharti AirtelCircle: Jammu and Kashmir⮊ Significantly contributed to the installation & commissioning of VAS Products of Cellebrum like Music onDemand (MOD-543213), Astrology on Demand (AOD-543214), Background Music Service (BGM-777), Promotional OBDfor Airtel J&K.⮊ Achieved successful delivery of a project of creation of separate VAS Room with shifting of Servers from MSC to VAS Room.

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  VODAFONE SPACETEL LTD

  Feb 2009 - Nov 2012

  SENIOR ENGINEER

  ⮊ Enabled new connectivity with IT/ETOPUP/Data charging nodes/VAS vendors/post-paid billing servers through migration of system from Comverse RTBS platform to Comverse One -RT platform that involves system architectural change.⮊ Instrumental in the migration of various HLR and non HLR based VAS services from SG to MSG at circle level and Migration of Mumbai GGSN to Lucknow GGSN⮊ Successfully facilitated complete testing of vas services through all activation/deactivation modes i.e. SMS, IVR and USSD in coordination with the SG/MSG team, SMSC team, UPSS team and various VAS Vendors with in the stipulated time.⮊ Launched GPRS services in J&K circle involving various GPRS demos with Intelligence Agencies & NTMS settings for different APNs ⮊ Launched 3G services on ICR with IDEA J&K and 2G ICR with Aircel J&K. ⮊ Performed testing and coordination required for launching prepaid services on 3G and involved in through UAT of all prepaid products and basic GSM services. Show less

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  VODAFONE INDIA LTD

  Dec 2012 - Jun 2014

  VODAFONE INDIA LTD

  ⮊ Handled more than 15 Circles (12 Comverse and 5 NSN circles) and coordinated with each circle from L1 to L2 for management of day to day issues/critical issues and reports as the Shift Lead in Vodafone SNOC.⮊ Displayed keen acumen in analysis of each alarm and each node to minimize outages, taking proactive action by informing L1/L2 teams and fixing issues after proper escalation to Comverse.⮊ Actively participated in various TR upgrades as SNOC SPOC of various Comverse circles like KAR,KEL,DELHI, MP etc.⮊ Efficiently handled overall operation and maintenance of Comverse IN functional units such as SGUs, SLUs, SDPs, DSLUs, DGUs, CCS, CMS, LBAs, HLR Mediation server, SAPIs, TRM, UPM and Notif SLUs.⮊ Facilitated CDRs of SLUs, DSLUs & DWH files of SDPs towards mediation for reporting purpose without any failure.⮊ Restored prepaid services in coordination with ETOPUP, SMSC, SGSN, GGSN, RECC, MSS, STP, USSD, UPSS IT and mediation teams. Show less

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  VODAFONE MOBILE CELLULAR LTD

  Jul 2014 - Sept 2014

  SENIOR ENGINEER – IN NLD OPERATIONS

  ⮊ Health Check of IN NLD Nodes and preparation daily health sheet for circulation.⮊ Configuration OF new IN TFS TOLL FREE numbers and conducting UAT for the same.⮊ Making necessary changes in configured TFS as per Corporate Configuration Teams.⮊ Coordination with SNOC teams for updates and configuration confirmations/⮊ Co-ordination of Marketing and sales teams for TFS related queries.⮊ Coordination with NSN teams for systems defects and raising Service requests for Change management. Show less

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  . MEDIA LAB ASIA

  Sept 2014 - Dec 2014

  WEB DEVELOPER – ITRA DELHI

  ⮊ Health Check of Linus Web Servers and preparation of Login Modules.⮊ Addition of User login and changes in rights of users through Backend Database.⮊ Making new modules on website in JSP/PHP as required.⮊ Taking feedbacks from upper management and make changes as desired.⮊ Taking approvals and play active role in managing meeting with DEITY officials.

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  VODAFONE MOBILE SERVICES LTD

  Aug 2015 - Oct 2016

  ASSISTANT MANAGER

  ⮊ Essayed an integral role in the supervising entire gamut of functions entailed in all VAS Application Services implemented in Vodafone J&K circle.⮊ Successfully managed all functions entailed in planning, implementation, testing, resolving charging issues and ensuring readiness of services such as IVR(56789),CRBT,MCI, USSD (Vodafone alerts), SCL, BGM, VOICECHAT, VOICESMS, OBD.⮊ Contributed to the implementation and testing of threshold definitions & configurations done for various services and of GPRS based on all APNs defined for J&K Circle.⮊ Successfully implemented required configuration required between MSC (Main Switching Center) and VAS Nodes.⮊ Played a key role in testing of all VAS Services after new installation & up gradation for proper charging after appropriate approval from RA and call flow. Show less

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  Nokia

  Nov 2016 - Jan 2020

  TEAM LEAD -IN VAS Operations

  ⮊ Discharging all responsibilities as the as Team lead for overall IN/VAS/PACO operations for Nokia managed services for JK Vodafone Circle.⮊ Tasked with all functions as the Core Configuration Team member for configuring IN Products (Amdocs IN).⮊ Accountable for independently handling end to end ETOPUP/RECC operations and coordinating with multi locational teams.

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  Vodafone Idea Limited

  Jan 2021 - Apr 2023

  Technical Support Manager
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  Food Safety and Standards Authority of India

  Apr 2023 - now

  Assistant Manager IT