Nigel Fam

Experience

• 

  Payless Shoes Australia

  Mar 2006 - Feb 2007

  Sales Assistant
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  Direct Shoe Warehouse

  Feb 2007 - May 2007

  Sales Assistant
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  Camera House

  May 2007 - Jan 2010

  Sales Assistant
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  Domincan Fathers

  Feb 2010 - Jun 2013

  Student Brother

  1. Suggested improvements to the computer network to increase speed and reliability.2. Organised the server rooms network cabinet and switchboard to enable easy finding of faults.3. Put in new network lines and wall plugs including crimping Cat-6 cables.4. Set up a new network cabinet and switches5. Researched newer technologies and the costs/feasibility of acquiring it for the Priory.6. Assisted in the purchase of IT equipment after permission has been granted.7. Oversaw the troubleshooting with the internet connection, directing both Telstra and the ISP to fix the problem.8. Provided Tech support to 24 people living in the Priory and those working in the parish office.9. Helped to setup A/V equipment for talks and presentations in the parish10. Assisted the system administrator to11. Install software/ update/maintenance12. Upgrade system hardware13. Pinpoint problems in the computer network or server and assisting the systems administrator to rectify them.14. Management of the VOIP Systems’ hardware and users15. Purchase and installation of new VOIP Phones16. Created and maintained the Dominican Vocations Website.17. Set-up and maintained the Dominican Father's Face book pages. Show less

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  Camera House

  Jan 2013 - Feb 2016

  Duty Manager

  1. Sales2. Closing the till and banking end of day3. Dispute resolution with customers4. Inventory Management and procurement5. Electronic point of sale implementation and stocktake6. Managing Social Media, online store and email enquiries7. Return to Manufacturer Authorisations and repairs8. Creating promotional material and organising camera training classes9. Networking with photographic societies and clubs, arranging discounts and partnerships.

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  Australian Taxation Office

  Feb 2016 - Jan 2020

  Large business communications strategies for:Significant global entitiesBEPS - Base Erosion and Profit ShiftingPharma-clustersProjects:Market Research on Large businessesResearch on business use of social mediaPiloting a LinkedIn Closed Industry groupContent rationalization and improvement project for large business web contentSharepointIssues management databaseResponsibilitiesCoordinator for the Business Bulletins Subscriber base emailAudience and Segment coordinator for large business web content on ato.govMailbox Managment Show less

  • Communications Officer - Large business, not-for-profit and government communication team

    Jan 2018 - Jan 2020

  • Communications Officer - Public and Multinational Businesses communication team

    Aug 2017 - Jan 2018

  • Communications Officer - Public Business Communication

    Jan 2017 - Aug 2017

  • ATO Communications Graduate

    Feb 2016 - Jan 2017
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  Victorian Infrastructure Delivery Authority

  Jan 2020 - now

  Safety Sub-Brand creation and template utilisationSharePoint: Creation of a SharePoint Safety HubPowerautomate: use of flows to push information from RSS feeds and APIs into SharePoint to generate weekly summary emails, transfer information and documents from external sourcesRSS Feeds: Creation of RSS feeds for the MISHEnhancements and modification to the Major Infrastructure Safety Hub (MISH): HTML, CSS, javascript, Squiz Matrix, BitBucket, implementation of GTAGS and tag manager, creation of a safety initiatives and technologies registerExploration of generative AI: for use in a safety repository (MISH + SharePoint)Adobe Illustrator and Photoshop: Design, modeification and creation of graphics and diagramsImplemented: Crisis Notification System, Google Analytics 4, Google BigQueryPowerBI: implementation of dashboards utilising GA data to determine safety advisor usage patternsCampaign Monitor:Monthly safety newsletter Show less

  • Manager, Safety Hub and Digital Reporting

    Oct 2022 - now

  • Senior Advisor, Safety Communications

    Jan 2020 - Oct 2022