
Ankush Shaw
Customer service associate

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About me
Senior Manager at HDFC Bank
Education

Institute of Technology and Management
2014 - 2016Master of Business Administration (M.B.A.) International BusinessActivities and Societies: • Event Management and and representing college at different inter college meet and corporate visits Management of Business Administration ( International Business )

Khalsa English high school.
2007 - 2009Higher secondary CommerceActivities and Societies: debate, sports Represented school for athletics and achieved District shot put champion.

University of Calcutta
2010 - 2012Bachelor of Commerce (B.Com.) Business/CommerceActivities and Societies: Interact Club, Health Camps,Inter- School Competitions Represented college in various inter college event

École Supérieure des Sciences Commerciales d'Angers
2015 - 2015Country profiling, Post modern marketing, Product n process innovationActivities and Societies: . Study in ESSCA Budapest, Hungary; helped in enhancing interpersonal skills & marketing techniques.

Ecole de Management de Normandie
2015 - 2015Negotiation Skills, Brand Management, Business in France.Summer program in Caen (Normandy), France helped me to understand the cultural difference and doing business internationally
Experience

Tele synergy pvt ltd
Jan 2010 - Jan 2011Customer service associateTeam leader

Wizard
Jan 2011 - Jan 2012Team Lead
Hitachi Solutions India Pvt Ltd
Feb 2014 - Apr 2014InternIntern• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.• Contributes to team effort by accomplishing related results as needed.• Generate Business lead.• Promotional Activities.• Prepares reports by collecting, analyzing, and summarizing information1- Project “Analysis on consumer behavior towards Hitachi home and life solution” carried out in HITACHI showroom Chennai. Show less

HDFC Bank
May 2016 - nowSenior Manager
Dec 2023 - nowManager
May 2016 - nowDeputy Manager
Jan 2016 - nowSales Manager
May 2016 - now
Licenses & Certifications

Green belt six sigma

International Exchange Program with – • ESSCA, Budapest, Hungary • E.M. Normandy, Caen, France
Languages
- enEnglish
- hiHindi
- beBengali
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