Suzette Ferretti

Experience

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  All American Security Services

  Jun 2010 - Aug 2012

  Administrative Assistant

  • Created proposal letters and security reports to potential clienteles using Microsoft Word• Assisted potential employees with the application processes • Created company brochure • Answered phone calls, filed documents, dealt with potential clientele, managed mail, took messages

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  FIU Center for Children and Families

  May 2015 - May 2016

  Office Assistant

  • Answered phone calls and took messages• Filed and organized important documents• Set up Conference rooms for events• Personally assisted professors in the department

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  Triumph Steps

  Oct 2016 - Feb 2017

  Social Media Marketing Intern

  • Wrote weekly blogs on a variety of subjects concerning children, education and mental health• Wrote scripts for YouTube/Facebook Live content • Administered and manged social media accounts (Facebook, Twitter, LinkedIn, YouTube)

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  Black Horse Media

  Dec 2016 - Dec 2017

  Co-Founder; Lead Social Media Manager/ Copywriter

  • Wrote web copy for a variety of websites in different industries• Administered and manged social media accounts for clients (Facebook, Twitter, Instagram)

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  HardLoop

  Feb 2018 - Jan 2019

  Care Coordinator

  • Aided patients in continuing care by scheduling appointments • Facilitated medication management for patients • Communicated with insurance companies to ensure patients' care is covered

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  Freelance

  Jun 2018 - Feb 2022

  Freelance Copywriter

  -Wrote lead-generating copy for websites, advertisements, and direct sales emails/letters in accordance with client brand voice and target audience. -Utilized search engine optimization techniques, and edited and revised content as needed by clients.-Performed competitor and market research to make products and services more appealing to customers for increased sales.

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  MILA Entertainment

  Jan 2019 - Apr 2019

  Staff Writer

  -Aided in development of satirical animated webseries "Protein & Fats" with Rebekah Walendzak-Wrote and turned in script assignments by given deadlines-Pitched and provided feedback in a writers' room setting

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  Hayutin & Associates

  Feb 2019 - Apr 2019

  Administrative Coordinator

  • Screened phone calls• Composed reports and correspondence for potential and existing clients• Arranged travel itineraries for CEO• Scheduled meetings and tutoring sessions for students

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  Hurwitz Creative

  May 2019 - Dec 2019

  Client Services Coordinator

  * Send personal and marketing-related correspondence to clients to sustain strong relationships.* Ensure corporate compliance by updating and maintaining spreadsheets regarding client information, office accounts, and marketing events.* Manage calendars, prepare and submit account-related documents, and maintain client files, to facilitate and streamline client meetings.* Prepare and send a summary letter from client meeting notes.* Update and maintain office website and marketing correspondence to communicate information to clients effectively and efficiently.* Prepare necessary documents and reports for client meetings.* Manage sorting and packaging of outgoing mail and forms.* Utilize strong organizational skills by multi-tasking through various systems. Show less

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  Hatchery

  Oct 2021 - Apr 2022

  Content Writer

  -Created digital content for companies that provides information or showcase their products or services -Conducted in-depth research for required subject matter pertaining to each unique project. -Collaborated with the content manager to ensure all projects were written in accordance with the client's editorial style.

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  Rumpus Writing and Editing

  Nov 2021 - Apr 2022

  Junior Copywriter

  Crafted original B2B/B2C short-form copy for:- Websites- Emails- Social posts (LinkedIn, Facebook & Instagram)Translated long form-copy to short-form

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  BetterHelp.com

  Jan 2022 - Sept 2022

  Content Writer

  * Researched industry-related topics (combining online sources, interviews, and studies)* Wrote engaging mental health and wellness guest post articles* Conducted in-depth research for required subject matter pertaining to each unique project. * Collaborated with the content manager to ensure all projects were written in accordance with the client's editorial style.

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  Mindful Marketing Studio

  Jun 2022 - Dec 2022

  Copywriter

  Manage all marketing copywriting for multiple clients in the retail, NFT, CBD, and real estate industries.-Aligned copy strategy across all marketing channels-Developed copy for client websites, blogs, and social media-Collaborated with graphic designers to write and produce digital ads-Managed client feedback meetings-Ensured all timelines were met throughout the content production, editing, and delivery process.

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  BNDLSS

  Sept 2022 - now

  Creative Account Manager

  * Manage communications with clients to ensure the CEO is supported.* Maintain and manage all ingoing and outgoing of client-supplied assets within scope and timeline.* Open, close, and track the status of all projects.* Delegate all necessary assets and information to copy and design teams.* Maintain project oversight and ensure proper quality control during the project’s lifespan.* Schedule internal and external meetings.* Writing high-quality email copy for a variety of brands. Show less