Kendra Hand

Experience

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  Ashburn Xtreme Hockey Club

  Jan 2011 - Mar 2017

  Banquet Coordinator

  - Planned and organized annual banquet for 700 members.- Coordinated venue and menu details.- Conducted meetings with team representatives to evaluate finances, attendance and guidelines.

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  MCI USA

  Sept 2012 - Nov 2014

  Resource Development Coordinator

  - Worked collaboratively with fundraising staff and multi-client departmental staff to ensure timely outreach, confirmation, invoicing, and delivery of sponsor/exhibitor deliverables and donor acknowledgments.

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  American Society of Civil Engineers

  Nov 2014 - Aug 2016

  Coordinator, Sales and Sponsorships

  - Sold and managed classified advertising in monthly publication and the online Career Connections job board.- Coordinated and managed all billing functions relating to classified advertising.- Maintained social media editorial calendar and researched new ways to highlight career center and media sales. - Assisted the Exhibit and Sponsorship Managers with contracts, deliverables, sales reports, and conference websites. - Assisted the Exhibit and Sponsorship Managers to ensure that all billing was created and delivered. Show less

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  Simpli

  Aug 2016 - Mar 2018

  Corporate Concierge

  - Brought spaces to life by creating and managing tenant space throughout multiple office buildings.- Connected with clients on a limitless range of high quality products and services available from local, regional and national businesses.- Proactively created tenant relation programs.- Promoted concierge service through ongoing outreach to clients.

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  TekSynap

  Mar 2018 - Jan 2019

  Business Coordinator

  - Provided operational support for Business Administration Team including Recruiting, Human Resources, Marketing, Quality Management and Proposal efforts.- Worked closely with stakeholders to create and enhance business processes through continuous improvement initiatives.- Contributed to the overall quality, efficiency and productivity of corporate goals.

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  ServiceSource, Inc

  Jan 2019 - Jul 2022

  - Developed, created and coordinated production of all internal and external communications- Created and authorized content to promote activities and awareness of organization and people served- Managed content development processes across five regional offices and various contract sites- Built and leveraged public relations and media partnerships resulting in earned media recognition- Developed a diverse set of communication materials to include monthly newsletter, Annual Report, brochures, marketing materials and presentations- Managed social media accounts, updating content daily- Maintained primary ownership of three corporate websites and led expansive website redesign project- Organized community events in collaboration with community partners, both public and private, resulting in greater community visibility and funds raised- Supported fundraising efforts, integrating fundraising strategies with community events and campaigns - Responsible for brand identity and developing materials that met brand guidelines- Promoted increased use of Employee Intranet- Developed and implemented a broad organizational communications plan and strategy Show less

  • Communications Manager

    Aug 2020 - Jul 2022

  • Community Relations Specialist

    Jan 2019 - Aug 2020
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  Wounded Warrior Project

  Jul 2022 - now

  Content Manager

  - Develop and manage annual written content strategy, paying close attention to key activations within the organization- Collaborate with cross-functional teams to plan, deliver, and execute successful content development to increase awareness of WWP programs and services and the impact those services have on veterans- Identify content opportunities- Monitor, measure and assess the performance of content initiatives to assess success- Manage relationships with creative, research and media agency vendors- Participate in process improvement activities- Participate in developing and managing department budget Show less