Yang Jiao

Experience

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  Welocalize (Acquirer of CD Language Solutions)

  Jan 2008 - Jan 2010

  Translator

  • To do translation, review and quality assurance tasks for some major clients such as Dell, IBM, Microsoft, Google, Autodesk, Cisco, etc. • To communicate with client PMs/third-party reviewers about quality requirements and feedbacks, and organize corresponding resources to learn all feedbacks and make conclusions.

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  Pactera US

  Jan 2010 - Jun 2015

  Project Manager

  • To analyse project needs and requirements from clients, make quotations, design budget and cost control, work out schedules and working process, estimate risks.• To find, use and coordinate proper resources (in-house translators and vendors) to work in accordance with designed process and schedules, and track project progress.• To check and manage translation styleguide, instructions, TM and glossaries, and resolve issues that may come across during production. • To communicate with clients proactively about any requirements during production in order to try best to meet their needs and report project status to clients promptly.• To control quality, and answer questions or queries raised by resources. • To train new employers and resources about project process and CAT tools (or translation/checking tools offered by clients).• To track and summarize the translation quality and collaboration of every vendor we use, and report it to our vendor management group.• To lead a 40-member team to accomplish the production, assignment, management and delivery tasks of all the Simplified Chinese and Traditional Chinese localization projects• To do daily team management.• To manage vendors, including communicating with them in their own requirements and needs; helping them to solve problems; tracking the availability and quality of resources; maintaining and strengthening the cooperative relationship with resources; testing new resources and discussing and determining their price, etc. Show less

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  睿狮博斐

  Jul 2015 - Nov 2015

  Project Manager

  • Be responsible for contacting Apple PMs and dealing with all linguistic needs from different department and different producers, like translation and Linguistic QA, etc.• Be responsible for maintaining CN, HK and TW resources, payments for vendors and freelancers, and finding new resources.• Be responsible for coordinating resources to work aboard on Apple office in the US directly. During workshop in US, be responsible to tracking project status and progress, dealing with all emergencies and risks, replying client's emails and managing resources.• Have the 10-year American Business Visa, and had experiences working in US for Apple. Show less