Peter Waweru

Experience

• 

  Uchumi Supermarkets Ltd

  Dec 1994 - Mar 2005

  Keeping track of all related inventory and maintenance of the same.Managing system operations and running necessary procedures (End of day, antivirus updates)Informing and advising Branch Manager on all IT issues and seeking approval on IT Support issues.Ensuring system security and securing the server.Carrying out system maintenance and reporting any deviations or actions.Coordinate data capture during stock take.Price discrepancies reporting to category management.Data and software application availability of the assigned systems and applications.Troubleshooting Show less

  • IT Support Specialist

    Jul 2002 - Mar 2005

  • Receiving Clerk

    Apr 1997 - Jul 2002

  • Shop Assistant

    Dec 1994 - Apr 2002
• 

  Tesco

  Dec 2006 - Mar 2007

  Floor Supervisor

  Initialise and generate local purchase orders for branch.Ensuring customers are assisted by the staff when need arises.Ensuring shop and store are clean and well merchandised.Liaising with suppliers for prompt deliveries.Staffs discipline.Making a follow up on customers requests and complaints.Supporting the shop manager in the management of the shop and its team

• 

  Payless Supermarket

  Jul 2008 - Sept 2010

  Floor Supervisor

  Initialise and generate local purchase orders for branch.Ensuring customers are assisted by the staff when need arises.Ensuring shop and store are clean and well merchandised.Liaising with suppliers for prompt deliveries.Staffs discipline.Making a follow up on customers requests and complaints.Supporting the shop manager in the management of the shop and its team

• 

  NAKUMATT HOLDINGS LTD

  Dec 2010 - Sept 2017

  People Management in the Branch:Ensuring there is sufficient staffing levels at the branch by proper work scheduling.Manage leave and off days planing for the branch.Manage all discipline, reward ,and recognition issues at the branch with the country manager.Process Management:Ensuring that there no forms of fraud in all the branch operations e.g cash,receiving area,smart cards etc.Shrinkage control:ensure minimal loss of merchandise through incorrect prices and inaccurate scanning of items at the tills.Manage the paper work in the branch to ensure that all the documentation in the branch is actioned in a timely and accurate manner.Support services:Manage all the support functions in the branch including accounts,IT,procurement, maintenance,security etc.Stationery:Manage stationery expenses,maintenance costs and all other branch expenses.Compliance with health and safety guidelines and standards,security standards.Customer service delivery:Manage all elements of customer service at all the customer interaction points to ensure quality and efficient service provision.Ensure constant presence in all designated areas for continuous customers assistance.Ensure the store layout is designed and maintained from the customer perspective to ensure ease of finding products, services, reduce congestion, manage customer footage and to facilitate in store promotions. Show less Keeping track of all related inventory and maintenance of the same.Managing system operations and running necessary procedures (End of day, antivirus updates)Informing and advising Branch Manager on all IT issues and seeking approval on IT Support issues.Ensuring system security and securing the server.Carrying out system maintenance and reporting any deviations or actions.Coordinate data capture during stock take.Price discrepancies reporting to category management.Data and software application availability of the assigned systems and applications.Troubleshooting Show less

  • Deputy Branch Manager

    Jul 2016 - Sept 2017

  • IT Support Specialist

    Dec 2010 - Jul 2016
• 

  Open for Opportunities

  Oct 2017 - now

  Open for new opportunity