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Daniel Schulz

Daniel Schulz

Client Support Analyst

Followers of Daniel Schulz27 followers
location of Daniel SchulzPhoenix, Arizona, United States

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  • Timeline

  • About me

    Technical Support at Software Management Consultants Inc.

  • Education

    • Ironwood High School

      2005 - 2009
      High School

      Activities and Societies: Concert Band, Jazz Band

    • Paradise Valley Community College

      2011 - 2011
      Certificate in Computer Maintenance Computer Maintenance 3.9

      Activities and Societies: Festival of Tales

    • Glendale Community College

      2009 - 2011
      Associate of Arts (A.A.) General Studies 3.6

      Activities and Societies: Symphonic Winds Orchestra

  • Experience

    • Paradise Valley Community College

      Nov 2013 - Jul 2015
      Client Support Analyst

      Provided Tier I and II assistance to Instructors, Staff, and Students in use of Maricopa Community Colleges technology assets and personal devices, through email, phone and face-to-face customer serviceSupported devices using Windows, Mac OSX, Android, and iOS in both a Helpdesk and classroom setting.Performed maintenance and installation of classroom media systems.Performed media duties, such as CD/DVD duplication, poster printing, lamination, and video file conversion.Performed maintenance on classroom data projectors, such as lamp replacement, and filter cleaning.Performed maintenance and upkeep of HP LaserJet Printers and various models of InkJet Photo Printers.Assisted in troubleshooting and education in use of Crestron automation systems.Setup media events and conferences for Staff and Vendors. Show less

    • Frenle I.T. Services and Solutions

      Sept 2015 - Jun 2016
      IT Technician

      Provides remote and on site technical support.

    • Phoenix 2.0

      Sept 2015 - Jun 2016
      IT Technician

      Provides on site Technical Support to Sales and Customer Service Associates for the Metromile Auto Insurance company.

    • Software Management Consultants Inc.

      Jul 2016 - Oct 2016
      Technical Support

      Provides wireless internet support over the phone to guests and management at many Best Western locations around North America.

  • Licenses & Certifications

    • Certificate in Computer Maintenance

      Paradise Valley Community College