
Karen Reely
General Facilities Manager CMTC Management College

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About me
Operations Manager @ Miquill Catering | Education Sector Partner
Education

Specialised Training
-C.T.A Craft Trainer AwardG.T.T Group Training TechniquesO.T.A Organising Training AssessmentBusiness Retention Strategic Account ManagementSales Miller Heiman Sales Ray Leone Advanced Food Hygiene Certificate First Aider (adult and pediatric)N.E.B.S Certificates Supervisory Management Communication Skills Time managementNCFE Certificate Nutrition and Health Level… Show more C.T.A Craft Trainer AwardG.T.T Group Training TechniquesO.T.A Organising Training AssessmentBusiness Retention Strategic Account ManagementSales Miller Heiman Sales Ray Leone Advanced Food Hygiene Certificate First Aider (adult and pediatric)N.E.B.S Certificates Supervisory Management Communication Skills Time managementNCFE Certificate Nutrition and Health Level 2WSET Certificate Wines, spirits and other alcoholic beverages Level 2 Intermediate Level 3 Advanced Show less

Sutton Coldfield College
1982 - 1985Food and beveragesCity and Guilds passes 706/1 706/2 707/1 772/1

Erdington Girls School
1977 - 1982'O' Level passes English Language English Literature History Art C.S.E passes Mathematics French
Experience

Sutcliffe Catering
Apr 1985 - Sept 1997General Facilities Manager CMTC Management CollegeOther positions held during my employment with Sutcliffe Catering: Deputy Facilities Manager, Cable and Wireless College Site Catering Manager, Peugeot Motor Company Quality Standards Manager, Peugeot Motor CompanyCatering Manager Relief Catering Manager Relief Chef

Catermasters
Aug 1997 - Dec 1998Operations Manager
Compass Group (Food Service)
Jan 1999 - Apr 2011Key Roles and Responsibilities Responsibility - Set and manage budget on behalf of client and Compass Group. Operate in line with Compass policy and objectives Can Do – Provide innovative and cost effective solutions to client organisation. Look for new and more effective ways of reaching set targets that also support the long term success of Compass Group Passion – Anticipate and respond to the issues and concerns of different types of customer. Distinguish between the client and the customer and provide solutions that meet the needs of bothIntegrity – Communicate with all people at all levels honestly, openly and in a timely fashionTeamwork – Build, lead, train and motivate teams Show less
Regional Manager
Nov 2002 - Apr 2011General Manager, Jaguar Cars
Dec 1999 - Nov 2002General Manager, Bass Brewers
Jan 1999 - Dec 1999

Compass Group (FM)
Apr 2011 - Nov 2011Regional ManagerManaging soft and hard services for clients in the Midlands and North of EnglandKey Roles and Responsibilities Food expert in the FM team, driving compliance in purchasing and operational excellence. Coordinator for the roll out of the responsibility deal. Build client relationships with key stakeholders. Actively look at ways to increase our operational service lines for existing clients in order to organically grow our business.Work with business retention team to ensure we keep our clients Assist in mobilisation of new businessManage client budgets and make sustainable recommendations for cost reduction Show less

EDI (Education Development International)
Feb 2012 - Dec 2012ConsultantI am currently a self employed consultant, marking entry level 1-3 speaking and listening examination papers

Cherry Blossom Bakehouse
Dec 2012 - Jul 2016Small business ownerOwner of a small bakery, selling wholesale and retail cakesSpecialising in gluten free and vegan options I also make bespoke celebration cakes and wedding cakes of cheese I run children and adult cookery workshops

Aspens Services Ltd
Jul 2016 - Nov 2020Area Support ManagerFood service partner for education sector

Miquill Catering
May 2021 - nowOperations Manager
Licenses & Certifications

WSET
WSET — Wine & Spirit Education Trust
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