Eboni Seetoo, MHA

Experience

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  American Red Cross Greater New York

  Jun 2017 - Aug 2017

  Employee Engagement Intern

  • Employee Engagement Department • Working on projects related to Hope Starts Here Campaign• Help make the American Red Cross Greater New York the best place to work.• Day-to-day projects with non-profit organization• Professional Development and Employee Satisfaction

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  UPMC

  Jan 2018 - May 2018

  Resource Coordinator Intern

  • Resource coordination services• Assisting children, adolescents, and adults with mental health illnesses• Coordinating and monitoring services • Attending doctor’s appointments, court hearings, and school meetings• Completing assessments, service plans, medical evaluations, and referrals

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  Children's Aid

  Jul 2018 - Jul 2019

  FFT Case Manager

  Case management and Assessments:• Conduct home assessments to evaluate the living environment and identify any potential risks or safety concerns.• Perform financial assessments to understand the family’s economic situation and assess their access to resources.• Based on the assessments conducted, provide families with direct care management services tailored to their specific needs• Work closely with families to develop individualized plans to address areas of concern, such as parenting assistance (PA),housing stability, and Department of Education (DOE) engagement.Collaboration and Teamwork• Work collaboratively with other professionals involved in the care of the families, such as therapists, social workers,educators, and healthcare providers.• Collaborate with community partners and service providers to facilitate access to needed services and ensure continuity ofcare for families. Show less

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  NAVADERM

  Sept 2019 - Nov 2022

  Leadership/Onboarding:• Oversee the performance and productivity of the coordinator staff, providing guidance and support as needed to maintainhigh standard of service delivery.• Facilitate the onboarding process for new patient care coordinator staff, providing training on technical skills and officeprocedures. Continuously coach and mentor staff to ensure proficiency and efficiency in their roles.Communications and Professionalism:• Keep the practice manager/assistant practice manager informed of patient flow and any pertinent issues that may impactoperations or patient care delivery.• Uphold a courteous and professional atmosphere within the office, ensuring that patients and staff feel valued andrespected. Show less Administration Support:• Complete forms and requisitions as required, ensuring accuracy and compliance with regulatory standards.• Manage patients charts to ensure all necessary information is completed and filed appropriately, maintaining confidentialityand accuracy.Surgeries and Procedure Scheduling:• Schedule surgeries and procedures for patients, coordinating with the surgical coordinator to verify appointment times andnecessary preparations.• Prepare surgical charts, pre-admissions paperwork, and consent forms as required, ensuring all documentation is accurateand complete. Show less

  • Lead- Patient Care Coordinator

    Jun 2021 - Nov 2022

  • Patient Care Coordinator

    Sept 2019 - Jun 2021
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  Memorial Sloan Kettering Cancer Center

  Nov 2022 - Jul 2023

  Care Coordinator I

  Preparation and Organization:• Work closely with physicians and other team members to prepare for each visit, ensuring that all necessary resources,equipment, and patient records are readily available.• Organize patient schedules and appointments times to maximize efficiency and minimize wait times, optimizing theutilization of physician time.Patient Liaison/Orientation:• Serve as a liaison between patients, their families, and the clinical team, providing support, information, and assistancethroughout the office visit.• Address patient inquiries, concerns, and needs with empathy and professionalism, fostering a positive and supportiveenvironment for patients and their families.• Facilitate the completion of the patient visiting by scheduling and coordinating all appropriate tests, procedures, visits,treatments, and consultations per the physician’s orders.• Ensure that necessary follow-up appointments or referrals are arranged and communicated to patients, coordinating withother healthcare providers as needed. Show less

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  Weill Cornell Medicine

  Jul 2023 - Sept 2024

  Administrative Specialist

  Onboarding Assistance:• Assist the Program Manager in onboarding fellows, post-doctoral fellows, graduates, and volunteers to their respectiveprincipal investigators.• Draft offer letters and facilitate the paperwork necessary for academic appointments with the principal investigators.• Aid in obtaining educational Visas for international appointees and assist with housing arrangements to ensure asmooth transition into their roles.Coordination and Scheduling:• Manage calendars and coordinate appointments for faculty, staff, and researchers within the department.• Organize and schedule seminars for prospective professors and students, liaising with relevant stakeholders to ensuresuccessful event planning and execution.• Coordinate logistical arrangements for seminars, including room bookings, audiovisual equipment setup, and cateringarrangements.• Schedule appointments and coordinate meetings, ensuring optimal use of time and resources.• Prioritizing meeting requests based on urgency and importance, demonstrating strong organizational skills andattention to detail.Communication and Collaboration:• Serve as a point of contact for internal and external stakeholders, including staff, faculty, students, collaborators, andvisitors.• Facilitate communication and collaboration between different research groups, departments, and external partners.• Act as a liaison between the Radiology department and other administrative units within the institute, as well as withexternal organizations and agencies.• Collaborate with colleagues across departments to achieve common goals and objectives, fostering a culture ofteamwork and cooperation.• Participate in departmental meetings and contribute ideas for process improvement and efficiency enhancement. Show less

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  CHOYCES LLC

  Jul 2023 - now

  Volunteer

  • Project Management and Coordination: Successfully managed four major projects, benefiting students, educators, and the community through strategic oversight and collaboration.• Intern Mentorship and Skill Development: Provided mentorship to interns, facilitating hands-on learning and fostering leadership skills and professional responsibility.• Charter School Development: Played a central role in creating a charter school for underserved communities, focusing on project charters and aligning with the mission of quality education access.• Organizational Efficiency and Strategic Growth: Improved processes and documentation to enhance project outcomes, ensuring long-term success and sustainability of educational programs.• Strategic Organizational Growth: Contributed to the overall efficiency and sustainability of CHOYCES, supporting continuous growth and meaningful program delivery. Show less

• 

  Northwell Health

  Sept 2024 - now

  Associate Project Manager

  Administrative:• Assist with planning annual conferences.• Place orders for research-related purchases.• Draft monthly newsletters. • Send out meeting invitations for research meetings. • Take meeting minutes. • Summarize fund balance reports.• Manage scheduling. • Clean data in preparation for analysis. Grants Management:• Create bio sketches. • Draft letters of support. • Assist with grant submissions in the Grants Management System. • Keep track of grants submitted, grants awarded, and upcoming deadlines. • Keep track of grant application components as they are completed. Manuscripts:• Format and reformat manuscripts for submissions and resubmissions. • Copyedit and proofread abstracts, manuscripts, and grant applications. • Format references. • Create tables and graphs. Show less