Adam Zhou

Experience

• 

  Mars

  Jan 2007 - Jan 2011

  Be responsible for local infrastructure, business application, supply chain system, service desk and global take-on projects for Mars Chocolate and Petcare business in mainland China. Supervise China team for provision of technical expertise to resolve complex infrastructure problems and working closely with Australian and Brazilian teams within Global Technology Support division to handle call/event monitoring and follow-up of alerts for systems hosted throughout the Mars Inc. organization globally.

  • Senior Support Analyst

    Jan 2010 - Jan 2011

  • Advanced Resolution Team Supervisor (Asia Pac)

    Jan 2007 - Jan 2010
• 

  BMW

  Jan 2011 - Jan 2013

  Assistant Manager

  Be responsible for dealer IT readiness project for new BMW/MINI/Rolls-Royce dealers in mainland China and dealer related IT projects including Dealer Management System(DMS) enhancement, sales and aftersales system builtup&rollout.

• 

  Embraer

  Jan 2013 - Jan 2017

  Greater China IT Manager

  By responsible for IT service, project management and information compliance for Great China region to support commercial and executive jet sales and aftermarket business as a Brazilian aircraft manufactor. Direct report to CEO, Embraer China and dot line report to VP IT, CIO Embraer.

• 

  Wisdom International Education Group (WIEG)

  Jan 2017 - Jan 2018

  IT Director

  Be responsible for Group IT function buildup to support corporate information system and school information technology management.

• 

  Lei Shing Hong Machinery

  Jan 2018 - Aug 2022

  Director of IT

  Lead multiple technical teams to manage ERP, BPM, business applications, data warehouse, data platform, data analysis, infrastructure, security and service desk to support business growth by driving digital transformation.

• 

  Shaklee Corporation

  Aug 2022 - now

  IT and Digital Technology Director

  . Lead company technology team for architecting an integration layer that connects the digital endeavors to the backend core system. Lead digital team to join digital transformation initiative design with CEO and head of sales marketing, including strategy, approach, and deliveryWork with sales & marketing team, as well as external distributors to identify gaps and opportunities within the digital journey, and plan digital system blueprint to convert the opportunities into system planning, in order to maximize brand experience and sales conversion in the consumer journey..Manage the needs definition, system process design, architecture design, BRD, system delivery, maintenance, and operation of digital marketing system such as APP, website, WeChat mini-program, CRM, SCRM, DMP, CDP,MA etc.Responsible for database development, data governance, data connection with third party dataprovider, data tagging system and data operation, by working with sales & marketing team. Manage the maintenance and customization of back-end system such as warehouse system, finance system etc.. Enable digital and data driven thinking for seamless consumer experience and increased marketing effectiveness.. Form a productive and skillset technology team organization to delivering large, complex technology initiatives.Management in company IT and DT daily operation Show less