Gisela Sapena Pastor

Experience

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  AGENCIA AVILA

  Sept 1997 - Feb 1999

  Responsible for documentation

  Customer support.Responsible for documentationResponsible for controlling import and export documentation.

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  AZUCARERA PARAGUAYA S.A.

  Feb 1998 - Dec 1999

  Secretary of Directory

  Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.Attend meetings and keep minutesReceive and screen phone calls and redirect them when appropriateHandle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)Make travel arrangements for executivesHandle confidential documents ensuring they remain securePrepare invoices or financial statements and provide assistance in bookkeepingMonitor office supplies and negotiate terms with suppliers to ensure the most cost-effective ordersMaintain electronic and paper records ensuring information is organized and easily accessibleConduct research and prepare presentations or reports as assigned Show less

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  GUBY NETWORK INC.SUCURSAL PARAGUAY

  Dec 1999 - Jun 2001

  Secretary of Directory and RRPP

  Customer supportSales executiveRRPP and responsible for events.

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  Agencia Marítima Continental S.R.L.

  Feb 2003 - Jul 2007

  Commercial, logistics and documentation responsible

  DocumentationCustomer service import and exportStock control of containers and nomination for exportAccounting supportMaintaining relationships with clients.

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  CMA CGM

  Mar 2009 - Jun 2012

  General Manager

  Control of commercial, administrative, accounting and operational management of the Company.Elaboration of plans: commercial and visits. With that increased the percentage of exports 45%, during the time of management.Contact with river operators, terminals and warehousesAttention to important customersAttention to international companies. WholesomeResponsible for the overall coordination of organic sugar exports.In charge of the monthly turns to MVD.Preparation of commercial statistics, monthly.Preparation of all operational and commercial reports for later submission to the Regional Office of CMA CGM in Sao Paulo. Daily. In charge of the making of the annual BUDGET.Direct contact with HO in Marseille. Show less

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  QCUARTO MULTIMODAL S.A.

  Jul 2012 - Aug 2016

  Commercial Manager

  Proactively manage daily Freight Forwarding activities of the company to include all sea, air, road and warehousing operations•direct all Sales and Business Development in line with the company strategy to expand their services.•Offer competitive products & services to the market through efficient operations, smart pricing policies and innovative operations – •Actively develop client relationships at a senior level and be responsible for delivering services that meet the market requirements and offering smart solutions to secure new business•Provide leadership, guidance and support to the team; train and motivate staff; develop appropriate succession plans.•Manage all Divisional resources to ensure optimum utilization Show less

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  EXIM CARGO PARAGUAY S.A.

  Sept 2016 - Jan 2017

  Senior Sales Executive

  Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

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  Rohlig Paraguay S.A.

  Feb 2017 - Apr 2017

  Senior Executive Sales
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  SMI - S.R.L.

  Apr 2017 - Nov 2017

   Conduct research to identify potential business opportunities and target market for products and services-Manages daily company operations-Analyze monthly statistics, market situation. Build and maintain positive work relationships with clients to create a rapport that facilitates patronage and generates revenue Augments staff performance by providing guidance and solutions to improve sales efficiency Oversee the interviewing, hiring, and training of new sales employees to ensure qualified personnel are recruited Set and enforce company standards for operations and quality of service Develop and implement strategies effective for the extensive sales and distribution of company products Monitor the sales industry to identify changes in market trends and adjust accordingly Establish sales objectives and oversee the designation of sales quota to sales teams Communicate with clients to identify their product requirements and facilitate supply Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complaints Review financial records to ensure balanced accounts are maintained Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process Collect, analyze, and interpret sales records to obtain information useful in preparing reports Organize periodic meetings with sales units to review activities and re-strategize in order to optimize productivity Ensure compliance with customer service standards and proper customer relationship management Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge. Show less

  • Commercial Manager

    Apr 2017 - Nov 2017

  • Commercial Manager

    Apr 2017 - Nov 2017
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  Consorcio Cargo & Logistics

  Jan 2018 - Oct 2018

  Sales & Service Executive

  Ø Develop and maintain strong relationships with current and prospective clientsØ Cultivate new sales leads to establish businessØ Responsible for securing and maintaining new businessØ Provide quotes for current and prospective clientsØ Update and maintain the ASANA (CRM)Ø Perform analytical and logistics planningØ Proactively identify problems and implement effective solutionsØ Provide follow-up customer satisfaction with clients as neededØ Achieve individual, team, and company goalsØ Work closely with International Logistics Managers to ensure customer freight is being moved efficientlySkills • Ability to work both independently and within a team Show less

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  RE/MAX CITY

  Oct 2018 - Feb 2020

  Manager

  Selection and recruitment to form real estate agentsResponsible for the induction and comprehensive accompaniment of agentsGeneral equipment supportStrategy planning, to attract investors in real stateRE/MAX CITYReal Estate Company, leader at world level, with a vast experience in the real estate sector. Comprehensive advice, experts in real estate developments, purchase, sale, rentals.RelocationComprehensive accompanimentLegal accompaniment integralRE/MAX is an internationally known and readily recognized real estate organizationLarge inventory of properties to sellOur affiliates are highly skilled and educated, and they have the latest tools and technology at their fingertips. They are motivated to put this knowledge and experience to work for you!RE/MAX Agents are professionals who have access to the tools and technology they need to market your home to sell.We take care of full journey,to find the house of your dreams Show less

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  RE/MAX ELITE

  Feb 2020 - Jan 2021

  Manager

  Agent recruitmentTraining and accompaniment to agentsGeneral equipment supportSystems trainer

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  CENTURY 21 WILSON-CHIHAN

  Jan 2021 - Jul 2022

  Commercial Real Estate Specialist

  RecruitmentCommercial supportTraining, accompanimentMentoringTeam activity planning

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  C21 Horizon

  Jun 2022 - May 2023

  Real Estate Specialist
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  C21 Alma

  Jun 2023 - now

  Associate Broker