Lukrecija Pliaugienė

Experience

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  Transcom Worldwide Vilnius

  Nov 2011 - Jul 2013

  To answer general account and service inquiries by telephone and email, providing information and advice from existing and potential customers. Providing customer care activities for customers by phone from Lithuania and abroad (inbound and outbound calls): consulting, problem solving, reacting actively to the needs of clients; presentation and introduction of services and it’s specifications; work with information systems and databases. More responsibility and competence requires works delegated: correction of false invoices, communication with clients and solving their problems, project manager’s offer to move to the higher job position. Show less

  • Customer Service Specialist

    Apr 2013 - Jul 2013

  • Client Consultant

    Nov 2011 - Mar 2013
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  Swedbank

  Jul 2013 - Mar 2016

  Adviser in Investment and Insurance team

  Consulting clients about different banking services, such as loans, debit and credit cards, pension savings, endowment insurance, life insurance, use of private banking system, making purchases of banking services, administrative works, such as contract award or replying to clients messages.

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  The Citco Group Limited

  Mar 2016 - Jul 2018

  Accounts Payable Officer

  Review and process payment transaction documents (interest, tax, corporate and property level payments). Use various online banking and client platforms. Ensure payments are in accordance with Client / Company Policies and Procedures. Liaise internally and externally with clients and third parties regarding payment, invoice and banking related matters.

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  Bazaarvoice

  Jul 2018 - May 2022

  Check, process and approve invoices. Deal with internal and external AP queries. Check and reconcile supplier statements. Prepare weekly payments ACH, GACH, WIRE, etc (Banks: Comerica, JP Morgan also automated systems NetSuite and NVoicepay). Train new joiners about finance department tasks and responsibilities, and conduct ongoing internal training on all the T&E processes and policies. Manage Travel & Expense system, updating travel policy as needed. Responsible for Internal and External communication regarding travel (hotels booking through Egencia platform, expense and travel credit card related questions). Identify credit card payment delays and alert users as needed. Participate in monthly and quarterly closing. Post AP related Journal entries. Provide supporting documentation for audits. Prepare a monthly KPI report. Ensure company policies and procedures are followed. Show less 3 weeks in the USA: transition period. Payments tasks were taken from Bazaarvoice contractor, together with colleagues established AP team, created all payments processes and moved it to Vilnius office. Test new (for Bazaarvoice) invoice processing systems Coupa and InvoiceSmash, have calls with Coupa support team and suggest implementations and modifications. Enter vendor bill information into Coupa and review bills auto-generated in Coupa for accuracy, proper coding and proper application against purchase orders. Determine timing of vendor bill payments and initiate payments (through automated systems NetSuite and NVoicepay) also prepare urgent invoice and tax payments in online banking. Review and approve Travel & Entertainment expenses documents for all BV subsidiaries and prepare payments. Ensure compliance with internal controls, company policies and procedures. Show less

  • Accounts payable professional

    May 2019 - May 2022

  • Accounts Payable Specialist

    Jul 2018 - May 2019
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  BMI Group (Roofing & Waterproofing)

  May 2022 - Mar 2024

  AP Senior Accountant

  Transition from UK&I market. Prepare WIMs and Process maps. Pass assessments related to KT. Execute day-to-day AP processes, ensuring timeliness, accuracy, and quality of work / reports. Prepare KPIs and report to the UK Finance Director. Assist in the AP service delivery. Support the sourcing process by processing requisition and purchase orders as well as workflow tracking and approval management as required. Support vendor queries. Collate and provide supporting documentation for audits as and when requested. Responsible for liaising with other departments and the market and the offshore team to ensure the smooth functioning of the AP processes. Mentor new joiners, create KT plans and provide training. Attend in WorkForce meets together with the Procurement team, Finance controller and Plant admins in order to constant screening of AP procedures required to eliminate bottle necks within the processes and ensure smooth AP team work. Participate and support projects together with Project manager and IT related to S/4 Hana implementation, new tools creation and be included in system testing. Show less

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  FairPlay Sports Media

  Mar 2024 - now

  Accounts Payable Manager

  Oversee the timely and accurate processing of accounts payable invoices.Monitor the entire accounts payable process to ensure efficiency and accuracy.Monitor cash balances and effectively manage bank accounts to optimize liquidity.Proactively manage and forecast cash flow requirements.Maintain regular contact with suppliers to address payment issues and resolve queries.Investigate and resolve account discrepancies, processing adjustments as needed.Supervise Accounts Payable Specialists, providing guidance and support on a daily basis.Train new team members and foster a collaborative and productive work environment.Prepare monthly, quarterly, annual, and ad-hoc analysis and reports.Manage the monthly closing of financial records, ensuring accuracy and completeness.Identify areas for process improvement within the accounts payable function.Actively work with the team on process improvement projects to enhance efficiency.Develop, implement, and maintain procedures and policies to ensure adherence to company guidelines.Undertake any other ad hoc duties to support sound finance processes within the team. Show less