Experience

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  Capitol transpark

  May 2007 - Mar 2015

  Operations manager

  • Managed teams of 15 people for ~700 person events while adhering to client requests• Negotiated and acquired multiple venue partnerships to provided valet services• Performed quarterly employee and client sales reviews to determine compliance to company’s protocols• Improved customer satisfaction by easing employee relations with conflict resolution and inspiring employees to work harder through leading by example• Hosted training for road safety and safe-parking strategies for high volume events• Ensured that each location was appropriately stocked with required materials needed to operate Show less

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  City park valet llc

  Mar 2015 - now

  Chief executive officer

  • Established a valet company and grew the business to a revenue of $1.85 million over 5 years• Handle operations management for 60 employees working in distinct teams of 10 across 15 different client locations to exceed client expectations• Developed inventory management practices to diminish product loss and increase profits by establishing a cash safe system• Reduce vehicle retrieval time by implementing creative solutions that increased business efficiency• Extensive experience in simultaneously managing team productivity through in-person audits, employee training, and complying with city ordinances Show less

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  Cmra

  Mar 2020 - now

  Track marshall

  Ensure road safety by alerting riders of environmental conditions