Ronald Van Diepen

Experience

• 

  EBK Zeewolde

  Jan 1999 - Jan 2000

  Electronic Repair Technician

  Repair of car audio systems and navigation systems.

• 

  Vizzavi / Vodafone

  Jan 2001 - Jan 2002

  Customer Service Desk

  ICT Support for internet dail-up connectionsSupport for software configurations

• 

  Teleplan International

  Aug 2002 - May 2008

  Electronic Repair Technician

  - Repair of Mobile Phones- Software Configuration of Phones, Laptops, and other communication devices- Customer care

• 

  KPN

  Jan 2015 - Sept 2018

  Sales of telecommunication products, mobile internet, software, hardware to B2B and B2C.Providing technical support and advice on communication solutions.Facilitating (technical) trainings for customers and coworkers.

  • Senior Sales Advisor | Telecom consulting

    May 2008 - Sept 2018

  • Floormanager KPN XL

    Jan 2015 - Sept 2016
• 

  Humaniversity

  Jul 2019 - Aug 2019

  Tan-Ju Trainer

  Guiding en supporting of teenagers in the age of 14 to 20 on the subject of social skills, self development, emotional awareness.

• 

  ICT Concept B.V.

  Oct 2019 - now

  Business support sales - Inside Sales

  Inside Sales / Account management- Conduct comprehensive assessments of clients' existing IT infrastructures, identifying areas for hardware and software renewal and improvement.- Engage in direct communication with clients to understand their specific needs and requirements, gathering essential information to develop tailored solutions.- Develop detailed quotations that address clients' needs, incorporating recommendations for hardware and software upgrades or replacements as necessary.- Coordinate with technical teams to ensure alignment between client requirements and proposed IT solutions, facilitating seamless implementation.- Manage the acquisition process for new software licenses, providing guidance and support to clients throughout the decision-making process.- Oversee the renewal process for existing software licenses, ensuring timely updates and optimal licensing structures for continued operation. Show less