Isaiah Smith

Experience

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  Morongo Casino Resort & Spa

  May 2017 - Mar 2020

  • Provided top-tier customer service in a fast-paced casino environment, enhancing guest experience and driving sales.• Managed high-volume cash and credit card transactions with precision and efficiency.• Anticipated guest needs, contributing to a safe and welcoming environment.• Demonstrated excellent communication skills in accurately recording orders and addressing customer inquiries. • Conducted thorough cleaning and maintenance of rooms and public areas, ensuring the highest standards of cleanliness and guest satisfaction.• Engaged with guests to understand their needs, promoting a positive and welcoming experience.• Efficiently managed waste disposal and recycling, contributing to the facility's cleanliness and environmental responsibility.• Performed specialized laundry services, demonstrating attention to detail and care instructions.

  • Cocktail Server

    Nov 2018 - Mar 2020

  • Casino Housekeeper

    May 2017 - Nov 2018
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  Deckers Brands

  Jun 2020 - Oct 2020

  General Laborer

  • Adapted to a dynamic warehouse environment, contributing to logistics and inventory management tasks.• Showcased flexibility and a strong work ethic in a challenging, fast-paced setting during the COVID-19 pandemic.• Maintained high standards of safety and efficiency, collaborating effectively with a team to meet operational goals.

• 

  Simple Solar

  May 2021 - Jan 2024

  • Began training for the Staff Accountant role in July 2023, acquiring skills in Xero, Bill.com, and advanced financial reporting and analysis.• Officially transitioned to the Staff Accountant role in October 2023, following company restructuring and acquisition.• Proficient in managing accounts receivable and invoicing, ensuring accuracy and timely payment tracking, using accounting software such as Xero and Bill.com.• Assisted in transitioning the company from a dealership model to a self-installer, adapting financial processes to new business models.• Collaborated closely with the Controller for month-end closing processes, including preparing and analyzing P&L reports.• Key player in daily cash flow management, contributing to critical financial decision-making and projections.• Ensured accurate reconciliation of general ledger entries, focusing on cash transactions from third-party installers.• Addressed and resolved discrepancies in financial data, particularly in syncing Bill.com and Xero systems.• Expanded expertise in Microsoft Excel, transitioning from Google Sheets to provide comprehensive financial analysis and reporting.• Participated in weekly commission review calls with senior management, addressing payment queries and discussing financial issues.• Supervised and trained team members in commission setup and management, enhancing department accuracy and efficiency.• Trained in payroll processing using the G&A platform, ensuring accurate and timely salary disbursement. Show less • Led the management and organization of commissions for over 200 sales representatives, ensuring timely and accurate payments.• Acted as a key liaison between the dealership, solar installers, and sales teams, streamlining project completion and financial transactions.• Utilized 'Gusto' for efficient commission payment processing for 1099 contractors, handling complex payroll requirements.• Managed installation tracking, sales metrics, and quarterly bonuses for team leads, improving financial accountability and performance monitoring.• Developed and maintained detailed financial reports using Google Sheets, aiding in decision-making and auditing processes.• Implemented automated scripts within Google Sheets to distribute commission reports weekly, enhancing efficiency and communication. Show less • Coordinated project schedules and resources, showcasing strong multitasking abilities and technical savvy.• Orchestrated residential solar energy projects, collaborating with sales teams and external software providers for project accuracy and efficiency.• Initiated 'Welcome Calls' to verify customer documentation, boosting sales rep accountability and readiness for project initiation.• Enhanced phone communication skills, addressing complex project inquiries and resolving discrepancies effectively.• Instrumental in transitioning project management to the Quativa platform, optimizing process workflows.• Conducted weekly sessions with the Quativa team to discuss app performance, project progression, and manage cancellation risks. Show less

  • Staff Accountant

    Oct 2023 - Jan 2024

  • Data & Commission Specialist

    Dec 2021 - Oct 2023

  • Project Coordinator

    May 2021 - Dec 2021
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  Robert Half

  May 2024 - now

  Accounting Clerk

  • Conducting daily audits across multiple properties to verify the accuracy of revenue data.• Performing data entry tasks and verifying reports for precision and consistency.• Reconciling numbers on various reports for consistency and accuracy, while completing miscellaneous audit procedures as needed.• Auditing different gaming activities, including Race & Sports, Table Games, and Slots.• Ensuring proper recording and storage of all jackpot transactions.• Following GCB Minimum Internal Controls and internal control standards.• Reviewing reports, logs, and supporting documentation from each audit area.• Documenting and maintaining evidence of audit procedures, noting exceptions and follow-up actions.• Preparing various spreadsheets and confirming balances against computerized systems.• Creating and uploading journal entries.• Identifying and communicating instances of noncompliance to management, with follow-up as necessary. Show less