Lyndie Schmitz M.A

Experience

• 

  Shakopee Public Schools

  Sept 2012 - Jun 2017

  Elementary School Teacher

  Utilized effective teaching strategies and instructional techniques to create engaging lessons, foster a positive classroom environment, and establish open lines of communication with parents, students, and colleagues.

• 

  New Prague Area Schools

  Aug 2017 - Jun 2021

  Elementary School Teacher

  Utilized effective teaching strategies and instructional techniques to create engaging lessons, foster a positive classroom environment, and establish open lines of communication with parents, students, and colleagues.

• 

  Entegris

  Mar 2021 - Aug 2024

  Managed a team of four training professionals, overseeing the development and implementation of comprehensive training programs that enhanced the skills, knowledge, and performance of 600+ employees. Conducted training needs assessments, resulting in the design of training materials and the coordination of training sessions to address skill gaps and optimize employee development. Evaluated the effectiveness of training programs through assessment methods, ensuring continuous improvement and alignment with organizational goals and objectives. Show less

  • Inside Sales Account Manager

    Jun 2022 - Aug 2024

  • Training Manager

    Mar 2021 - Jun 2022
• 

  Coloplast

  Aug 2024 - now

  Consumer Training And Quality Manager

  *Designed, coordinated, and facilitated core new hire curricula to include customer knowledge, key market and clinical data, sales skills, sales process, customer service skills and product knowledge to ensure all new hires are fully knowledgeable of the key focus areas for Coloplast & Consumer Services.*Developed training curriculum for existing Consumer Services employees to improve product knowledge, selling and customer service skills, and professional development.*Deployed best in class and innovative training methods that combine in person, virtual, group based and 1-1 formats to ensure dynamic and results driven approach.*Organizes, plan and schedule training events and classes.*Drives collaboration with and lead execution of Consumer Training courses that include the participation of Consumer Sales, Advising, Operations and Marketing leaders.*Provide updates and results about progress of team members in all training programs to leadership.* Evaluates the effectiveness of courses and continuously improves methods to increase effectiveness.*Assist in planning, coordinating logistics and training activities for Consumer Development days.*Lead in creation and delivery of performance reviews and deliver goals and objectives to team membersbased on agreement with Sr. Manager.Support the roll out of Genesys quality assurance tools and evaluate how to best leverage the tools to improveconsumer experience and set expectations for incentive payout.*Leverages insights from Quality Assurance (QA) to identify areas of need for Consumer training and helps design and deliver at various Consumer meetings.*Supports the roll out of Genesys quality assurance tools and evaluate how to best leverage the tools to improve consumer experience and set expectations for incentive payout.Support of Global Manager Development program, North America Onboarding of Managers. Show less