Corissa B.

Experience

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  Hikone International Friendship Association

  May 2006 - Jul 2006

  Communications Ambassador
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  Archaia Entertainment, LLC

  May 2009 - Aug 2009

  Communications Intern
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  Milaca Area DAC

  Jun 2013 - Apr 2014

  Project Manager for Neurodivergent Adults
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  Hyatt Regency

  Jun 2014 - Dec 2014

  Hospitality Specialist
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  Passages Malibu

  Aug 2015 - May 2016

  Regional Hospitality Department Manager
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  Holiday Villa East

  Sept 2016 - Aug 2017

  Hospitality Specialist
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  UNILIGHT

  Aug 2017 - Mar 2018

  Office Manager
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  John Riordan Plumbing Inc

  Mar 2018 - Mar 2023

  Communications Manager

  Communications Management: Intake and relay job specific details, scheduling, time management, fleet dispatching and coordination.Public Relations: Maintain the quality customer service recognized by the community and long-standing customers. Problem solving and inter-departmental communication.Project Management: Coordinate with management companies, homeowner associations, and jobsite owners to arrange necessary repairs while facilitating the appropriate information to meet the job requirements. Results: Successfully maintaining customer satisfaction and increasing customer base through prompt, courteous, and professional responses to phone calls and emails. Show less

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  Self-employed

  Sept 2020 - now

  Community, Media and Content Manager | September 2020 - July 2022Marketing Planning: Strategically plan, execute, and evaluate social campaigns across diverse channels, employing tactics, analytics, partnerships, and tools to drive achievement of business objectives.Content Management: Effectively collaborates with designers and key points of contact to create and publish content that maintains a consistent brand voice across platforms, ensuring timely delivery and adherence to brand standards.Partnership Relations: Cultivate and nurture strategic partnerships to achieve business objectives by conducting in-depth campaign analysis, reporting, and expectation management to ensure effective collaboration Results: Delivered outstanding results through social channel management, including content creation, partnership development, and competitive digital initiatives, consistently meeting milestones while driving significant social growth and brand satisfaction through analytics. Show less Community, Media and Content Manager | September 2020 - July 2022Marketing Planning: Strategically plan, execute, and evaluate social campaigns across diverse channels, employing tactics, analytics, partnerships, and tools to drive achievement of business objectives.Content Management: Effectively collaborates with designers and key points of contact to create and publish content that maintains a consistent brand voice across platforms, ensuring timely delivery and adherence to brand standards.Partnership Relations: Cultivate and nurture strategic partnerships to achieve business objectives by conducting in-depth campaign analysis, reporting, and expectation management to ensure effective collaboration Results: Delivered outstanding results through social channel management, including content creation, partnership development, and competitive digital initiatives, consistently meeting milestones while driving significant social growth and brand satisfaction through analytics. Show less

  • Collaborative Creator with Influencer Specialty

    Sept 2020 - now

  • Community and Content Manager with Influencer Specialty - Jason van Tonder

    Sept 2020 - Jun 2023
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  Allstate HOA Management

  Apr 2023 - Mar 2024

  Portfolio Manager

  Communications Management: Main point of contact for all communities in my portfolio, response to needs, provide guidance in accordance to civil code, issue community-wide communications, advise on the processes to respond to needs, track on-going projectsCommunity Engagement: Managing community dialogue and coordinating with the given Board of Director to address their needs, providing guidance on processes, addressing community issues, attending open meetings and walkthroughs to better serve the needs of each community.Project Management: Coordinate with vendor companies, homeowner associations, and jobsite owners as needed to arrange necessary repairs while facilitating the appropriate information to meet the job requirements. Keeping track of the timeline, payment schedules, and other related project requirements.Results: Successfully maintaining Board and community satisfaction, protecting Associations by advising of civil code, mitigating issues between homeowner, association, and vendor needs. Show less