JAMAL ALKHANBASHI

Experience

• 

  National trades company

  Dec 2014 - Mar 2015

  Technician

  1. Installing and maintains HI XRY scanning machine 2. Installing and maintains metal detectors (human scanner ) machine 3. Installing and maintains bower UPS and Stepalizer

• 

  Bank Muscat

  Feb 2015 - Jan 2016

  Information Technology and Datacenter Technician

  1-Running Core System Closing of business or "End of Day"2-Generate customize reports for the users3-Convert reports to different format4-Support users in banking products5-Running other applications End of Day & Installing Packages in servers6-Core Banking system support at Unix OS:- Adding and deleting users- Adding Branches & Tellers7- Administrator in ATM controller- Adding & Deleting ATM's- Checking logs- Do Troubleshooting for timeout- Generate customize report to the management8- Monitor the daily services for (Core System Banking & other applications)9- Participating in stocks testing UAT of market application called Quartz & E-trade10- Participating in SMS & Internet banking System11-Backup & restore from tapes "LTO4 and LTO6"12- Participating in disaster activities13- Installing operating system & other application for users14- Printer connection15- Solve users & customers complains16- Connect computers & printer to network17-Helping users to solve core system banking errors18- Restoring old data19- Solver customer problem (printing logo statement, bill payment issues, update they loans, solving the account enquiries, etc.20- Monitor Bank channels & Troubleshooting- Internet banking- SMS Banking- ATM- Easy Deposit Machine- Phone Banking (IVR)21- VMWARE application to monitor the status of the servers & access the servers22- Prime system using for international purpose with Visa & MasterCard for sending the files for incoming and outgoing.23- ESB middleware screen monitoring channels and first line of troubleshooting by some tools and apps such as Control M and accessing OS through putty.24- Control M application tool to manage systems Show less

• 

  Sultan Qaboos University

  Feb 2016 - now

  1. Identifying hardware and software solutions at hospital 2. Troubleshooting technical issues at hospital3. Diagnosing and repairing faults in hospital systems and clients 4. install and configure computer hardware operating systems and applications5. Speaking to end user to quickly get to the root of their problem.6. Providing timely and accurate user feedback.7. Following up with clients to ensure the problem is resolved.8. Replacing or repairing the necessary parts.9. Supporting the roll-out of new applications.10. Providing support in the form of procedural documentation.11. Managing multiple cases at one time.12. Testing and evaluating new technologies.13. Conducting electrical safety checks on equipment.14. Installing medical equipment’s and medical devices software 15. Installing and repairing printer &scanner software and hardware16: installing and repeating concatenations between computers and hospital machines .. 17: installing medical applications NetworkInstall and Mange :Domain ControllerActive DirctoryInstall DNSInstall and mange DHCPInstall NTP server Mange share file foldersUsing SCCM SoftwareResolving network issues.Install and repair swiches, Activate network point ,Adding deleting prtinters services in TPS system, Mange WIFI routers setting .Sccm specialist Create and edit scripts for issues ranging from software installation to system configuration• Create and maintain installation and configuration documentation• Maintain SCCM database• Patch clients (600 total)• Run queries and reports against SCCM database for softwareand hardware inventory, running them and kicking them out toa CSV files• Plan and schedule the installation of new or modifiedhardware, operating systems, and applications software• Supports and administers the critical services provided by theInformation Technology Management section• Microsoft Systems Center Suite, particularly SCCM• Manages system performance Show less

  • Information Technology and Network Specialist SQUH

    Feb 2016 - now

  • Network Engineer

    Feb 2016 - now