Andreea Daniela Toma

Andreea Daniela Toma

Oracle Technology Consultant

location of Andreea Daniela TomaRomania

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  • Timeline

  • About me

    Technical Support Engineer at Oracle

  • Education

    • Academy of Economic Studies from Bucharest

      2013 - 2015
      Master's degree Cybernetics and Quantitative Economics
    • Academy of Economic Studies from Bucharest

      2010 - 2013
      Bachelor's degree Cybernetics, Statistics and Economic Informatics

      Activities and Societies: Business Organization for Stutudents

  • Experience

    • Logika IT Solutions

      Nov 2013 - Mar 2015
      Oracle Technology Consultant

      Implement, develop and provide support services for Oracle Fusion Application modules (Human Resources, Performance Management, Benefits, Goal Management, Talent Review, OTB) and Oracle Taleo Application modules (Recruitment, Transitions)My responsibilities included: - business requirement analysis, - application configuration, testing, - solution presentation workshops, - data conversion support, - BI objects development, - documentation, - interaction with Oracle support Show less

    • Oracle

      Apr 2015 - now
      Fusion HCM Technical Support Engineer

      Deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. I offered support for Oracle Fusion Global Human Resources, Oracle Fusion Workforce Compensation and Oracle Fusion Benefits Modules.My responsibilities included:- A deep understanding of the underlying technologies, knowledge of business processes and support processes to interact with a broad spectrum of people within both Oracle and the customer(s) encountering issues during beta and production phases.- Offered support in the technical and functional areas, implementation strategies, setup, installation, configuration, and integration technologies and influences product design by providing feedback to development. Show less

  • Licenses & Certifications

    • Oracle Fusion HCM 2014 PreSales Specialist

      Jan 2015
    • Oracle Fusion HCM 2014 Sales Specialist

      Jan 2015
    • Oracle General Product Support Specialist v4.0 Certified

      Nov 2014
    • Database programming with SQL

      Jun 2012
    • Database design and programming with PL/SQL

      Jan 2012
    • Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist

      Oracle
      Jan 2015
    • Oracle Compensation Cloud 2020 Certified Implementation Specialist

      Oracle
      Apr 2021
      View certificate certificate
    • Oracle Taleo Enterprise Cloud Service 2013 Certified Implementation Specialist

      Oracle
      Jul 2014
  • Volunteer Experience

    • Human Resource Specialist

      Issued by Business Organization for Students on Oct 2011
      Business Organization for StudentsAssociated with Andreea Daniela Toma