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Hillary Smith

Hillary Smith

Quality Control Coordinator

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location of Hillary SmithGreater Hamilton (Burlington) Metropolitan Area

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  • Timeline

  • About me

    Director, Specialty Scheduling Operations at Innomar Strategies

  • Education

    • Queen's University

      2004 - 2008
      Honours B HISTORY

  • Experience

    • Bayshore Home Health

      Jul 2008 - Jul 2015
      Quality Control Coordinator

    • Innomar Strategies Inc

      Jul 2015 - Oct 2020
      Senior Manager Specialty Scheduling & Nursing Services

      • Manage and oversee operations for department of over 50+ Associates (including 3 Associate Managers) responsible for national scheduling and patient coordination• Client and internal/external stakeholder management• Process improvement through intimate knowledge and execution of LeanSix Sigma methodology (Innomar Green Belt certificate)• SOP writing and development• CAPA reporting & trending• Development and execution of client presentations• Billing & KPI reporting• Strong communication and project management skills• Department redesign and process flows Show less

    • Innomar Strategies

      Sept 2020 - now

      • Director, Specialty Scheduling Operations

        Oct 2020 - now

      • Director, Specialty Scheduling Operations & InnomarClinics Program

        Sept 2020 - now

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Hillary Smith
      2017 Values Award Recepient Innomar Strategies Nov 2017 2017 winner of the Innomar Strategies Values Award. This award requires nomination(s) and is reviewed by a judging panel. Award is presented at the annual National Leadership Meeting.