Shiddiq Rahman

Experience

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  Linkage

  Jan 2012 - Nov 2015

  General Manager
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  BRAC University

  Aug 2013 - Sept 2014

  Assistant Human Resources Officer

  *Recruitment and Selection of Faculty members and Admin staff of the University*Involve in Orientation program of newly joined staffs*Training and Development*Allowance and Benefits*Performance*Issue Offer letter and contractual appointment*Handle leave of the staffs in HRMS software*Working with TLC (Teaching and Learning Center) Workshop team*Organizing Career fair and Career development program

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  Ajker Offer

  Oct 2014 - Feb 2015

  Sales Manager

  Duties/Responsibilities:1. Have working experience in developed market.2. Monitoring the service qualities of service agent.3. Monitoring the internal and external requirements to operate WIC.4. Monitoring the sales, branch and individual KPI and achievement.5. Two of caravans (Mobile customer service and sales team) are directly supervised by me, also maintaining their report, ensuring product availability, enforcing sales target, making weekly route plan to them and reporting their performance to the area head and Regional head.6. Providing best services to the customer through operate Siebel CRM (Customer relationship management), SMAP (Service management access point), RSD (Robi sheba desk), WCAM (intranet sites for postpaid users), CMS (complain management system), Online STS (Sales tracking system), Web SAP and more than thirty intranet sites to provide service to the customer's.7. Sometimes visit to the market and project specially RSD (Robi sheba dealer), RSP (Robi sheba point) and Caravan (mobile customer service) and monitoring them.8. Maintaining branch report, individual KPI report and provided to the concern department.9. To ensure product availability in our WIC.10. Organize different social activities in respect to the different occasions. Show less

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  Gift Ghor

  Jan 2015 - now

  Sales Director

  Developed brand strategy and statistics systems.Strategic Consulting, For our gift ghor bd, including business plan & sales strategy development. Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.Generated new development deals for a e-commerce development company that focuses on b2b and b2c e-commerce business model projects, including e-commerce market analysis.Comprehensive database management

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  Connect Firm Ltd

  Jan 2016 - now

  Head Of Marketing

  My Responsibilities:1. I have created number of prospect customers from the large homogeneous markets.2. I have maintained Strong relationships with my customers sometimes make with them friendship.3. If any of potentials customers shows interest then I have submitted to them a quotation to some extend sample and kept them under following.4. If I got a green signals from the client than I collected an official work order from them.5. Based on their work order I have released internal order through intranet server.6. When all of the particular items delivered under a work order than i issued bill (In a bill there must be challan, vat challan, work order, billing paper attached) and received bill copy from the party.7. I have collected money in forms of cash and cheque and maintained a collection file.8. Also Maintain a file based on client and maintained a ledger book.9. Communicated with existing client for further requirements.10. Have experienced to give presentation which I have done throughout the month. Like how much I achieved from my sales target, payment collections, feedback, AIT and VAT in monthly basis. Show less