Anthony Harrison

Anthony Harrison

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  • Timeline

  • About me

    Manufacturing COE Director

  • Education

    • University of Exeter

      -
      BA Hons
  • Experience

    • Symantec

      Sept 2004 - Jul 2013

      Member of EMEA-wide team of senior consultants with a particular focus on storage management, high availability, disaster recovery and business continuity.• Facilitated risk management workshops with board members and key stakeholders from business and IT. Analysed current business strategy and risk appetite to map these to current technology capabilities to benchmark with industry peers and identify technology focus areas. • Acted as interim Service Delivery Manager at a large telecoms customer in Saudi Arabia, providing stability while full-time resources were identified. Responsible for maintaining service levels, while supporting 18-strong onsite team and ensuring contract worth $3M+ was renewed.• Developed new service proposal methodology to increase efficiency of sales teams after security attacks in Middle East during 2012. 30 customised proposals developed in 3 months, of which 5 were developed into signed services deals with a total value of $2.5M.• Managed and delivered proof-of–concept exercise to show disaster recovery capabilities to large bank in Nigeria, resulting in combined software licence and services deal of $1.4M.• Developed new packaged service for information lifecycle management based on consultations with large utility customer in Saudi Arabia. Devised business development templates and generated additional sales pipeline activity across EMEA.• Supported local sales teams with engagement in C-level discussions to position datacentre capabilities to help identify unmet customer needs and reposition customer perceptions. • Volunteered as regular Incident Commander, part of Business Continuity Management team, gaining insight into wide variety of business interruption events and how best to respond to them.• Delivered a large variety of consulting engagements across Europe, Middle East and Africa (UK, France, Switzerland, Hungary, Turkey, Egypt, Kuwait, Saudi Arabia, Qatar, UAE, Nigeria, Kenya) Show less Pre-sales evangelist role focusing on storage management and high availability product set.• Built strong relationships with C-level and senior IT management decision makers to prove technical capabilities and business value• Trained sales force in how to execute campaigns such as Stop Buying Storage and Data Centre Standardisation, enabling significant new licence opportunities to be identified• Re-built reputation with customers who had previous negative experiences to secure additional revenue, including collaboration with third-parties such as Oracle, EMC, VMware and Fujitsu to deliver combined solutions for customers.• Delivered 2-day training courses to local implementation partners in Dubai and Riyadh covering the methodology related to implementations and upgrades (feedback scores 6.4 out of 7). Show less Seconded from UK team for 4 months as Technical Account Manager for new greenfield bank, followed by transfer from UK to Dubai team in April 2008• Project managed multiple successful POC exercises at new greenfield bank in Saudi Arabia which resulted in $900K licence deal and other large service deals. • Trusted advisor for key finance accounts in Saudi Arabia and Jordan, requiring widespread knowledge of complete Symantec product and services portfolio• Managed pre-sales team based in Dubai, Saudi Arabia and Egypt following successful completion of Braveheart programme in UK Show less

      • Senior Principal Solution Architect

        Apr 2011 - Jul 2013
      • Senior Principal Solution Specialist

        Apr 2009 - Mar 2011
      • Senior Technical Account Manager/Pre-sales Manager

        Nov 2007 - Mar 2009
      • Senior Presales Consultant

        Sept 2004 - Nov 2007
    • Harrison ME Consulting

      Aug 2013 - Apr 2014
      Owner
    • Confidential

      May 2014 - Nov 2014
      Digital Forensics Sales Manager

      • Responsible for mainly public sector sales of hardware, software and services related to digital forensics.• Engagement with integrators and end-users to understand requirements, identify appropriate technologies, design and build cost-effective multi-million dollar proposals and present to stakeholders to win mindshare.• Baseline assessment of and identification of improvements to sales processes• Demonstrated rapid acquisition of new domain knowledge to become quickly effective

    • Harrison ME Consulting

      Nov 2014 - Apr 2015
      Owner
    • PwC Middle East

      Apr 2015 - Jan 2017
      Senior Manager - Enterprise Resilience

      Working as Lead Solution Architect on IT Disaster Recovery consultancy projects for public and private sector customers.Ownership of key technical deliverables - current state assessment including risk analysis and maturity levels, recovery strategies, solution design, implementation planning and integration of DR runbooks with operational procedures, definition and conducting of exercises and tests.

    • Harrison Consulting UK

      Feb 2017 - Sept 2017
      Owner
    • Apttus

      Sept 2017 - Apr 2019

      Managing a team of solution architects and business analysts delivering professional services for implementations of Apttus solutions. Responsible for recruitment, staff development, estimating implementation effort, scoping discussions for new sales pursuits as well as full-time delivery role as solution lead on key engagements Providing expert services as a solution architect to Apttus's customers and partners for implementations, covering the full lifecycle from scoping and estimating, through design and build to test and deploy.

      • Solutions Manager

        Feb 2018 - Apr 2019
      • Senior Solution Architect

        Sept 2017 - Apr 2019
    • PolSource

      Apr 2019 - Apr 2021

      Establishing and leading a new global practice focused on supporting sales and implementation of industry solutions from Salesforce and PSignite for consumer goods, manufacturing and automotive. Responsible for pre-sales scoping and estimating for projects, as well as post-sales delivery as a solution lead.I am also the PolSource lead for Salesforce Loyalty Management and Rebate Management which are add-ons available for any Salesforce implementation across a wide range of industries.Projects: POC exercises for Trade Promotion Management for global food manufacturers and Loyalty Management for global hotel chain Show less Practice Lead for Quote to Cash across EMEA, supporting sales and delivery of Salesforce CPQ, Billing, B2B Commerce and related projects. I work closely with Salesforce sales teams to lead discovery workshops and reinforce value messages around the Salesforce Products. I manage the process of estimating, scoping and negotiating proposals as well as then leading the delivery phase in conjunction with our team of specialist consultants.Projects:Solution Lead at global software company implementing Salesforce CPQ to evolve from perpetual to subscription-based licence management, integrating with third-party billing and legacy back-end systems for ERP, licensing and provisioning Show less

      • Industries Practice Director (Polsource acquired by EPAM)

        Jul 2020 - Apr 2021
      • Director, Quote To Cash, EMEA

        Apr 2019 - Jul 2020
    • EPAM Systems

      Apr 2021 - now

      Leading the Manufacturing Centre of Excellence under EPAM's Digital Engagement Practice, focused on Salesforce multi-cloud B2B solutions. Co-ordinating a virtual team of SMEs with experience working within both discrete and process manufacturing, as well as aviation, engineering and hi-tech. Demonstrating best practice in both presales (scoping, estimating, illustrating the art of the possible) and delivery (discovery, solution architecture and integration)Leading from the front to own the big picture and making sure the team have the detail they need to deliver the right outcomes.Representing EPAM on the Partner Advisory Board for Salesforce Sales Cloud, proving feedback on product roadmap and directionProjects:Solution Lead for implementation of Salesforce Manufacturing Cloud, CPQ, Order Management and CRM Analytics at a major French manufacturer in the aerospace industry. Worked from early pre-sales stage to scope and estimate, then transitioned to delivery stage to lead the architect and design phase to ensure consistency of approach and to maintain focus on business outcomes Show less Leading both pre-sales and delivery initiatives related to specific industry verticals, including consumer goods, retail, manufacturing and aviation. Subject Matter Expert on Salesforce Consumer Goods Cloud and Manufacturing Cloud, especially when used in conjunction with other products such as Salesforce CPQ. Assisted with development of Salesforce B2B Solution Architect accreditation exam. Served two years as member of Partner Advisory Board for Revenue Cloud.Projects: Solution Lead for Salesforce CPQ implementation for Middle East manufacturing customer, focused on cost-based pricing model with dynamic commodity costs for raw materials with complex pricing and approval logic. Integration with Oracle ERP for product, price and account master data.Solution Lead for Salesforce CPQ implementation at global vehicle shipping company, needing harmonisation of distributed business processes for complex pricebook management and cargo handling quotationsSolution Lead for Salesforce Consumer Goods Cloud implementation with food manufacturer in Benelux. Optimisation of sales pipeline process and use of sales agreements and account based forecasting to help with margin analysis and demand planningSolution Specialist for CPQ implementation at a leading software group with a diverse product portfolio requiring complex product configuration and pricing logic Show less

      • Manufacturing COE Director

        Apr 2023 - now
      • Industries Practice Director

        Apr 2021 - Apr 2023
    • Dorchester Town Council

      Mar 2024 - now
      Dorchester Town Crier

      Representing the town and council of Dorchester for civic appointments and ceremonial occasions. Acting as an ambassador to highlight the benefits of visiting or living and working in Dorchester and taking advantage of its many features. Heritage spokesperson aiming to engage all audiences in the history and traditions of the town and region and encouraging all to learn more about the background and back stories of local residents, buildings and monuments.

  • Licenses & Certifications

    • Apptus CPQ 201

      Apttus
    • Apttus Billing 201

      Apttus
    • Apttus CLM 201

      Apttus
    • ITIL Foundation v3

      ITIL
    • TOGAF 9

      The Open Group
    • Salesforce Accredited B2B Commerce Administrator

      Salesforce
      May 2020
    • Salesforce Certified CPQ Specialist Certification

      Salesforce
      Jan 2020
    • CBCI

      Business Continuity Institute (BCI)
      Mar 2016
    • Salesforce Billing Superbadge

      Salesforce
      Sept 2019
    • Scrum Master

      The Knowledge Academy
      Dec 2019