Melissa Pearson

Experience

• 

  Drakes Fish & Chip Restaurant

  Apr 2015 - Aug 2017

  Waitress

  Duties included: greeting customers, taking orders, serving drinks, handling cash and card transactions, dealing with customer complaints in the appropriate manner, cleaning before, during and after opening times, plating up and serving food and replenishing food and drink stock. Worked here intermittently throughout my studies.

• 

  Charlotte House Hotel

  Aug 2018 - Jan 2019

  Front of House Staff

  Duties included: Setting up for events such as weddings, christenings, parties etc, serving alcoholic and soft drinks, handling cash and card transactions, serving food, preparing welcome drinks for weddings and event guests, cleaning before, during and after the event and dealing with complaints effectively .

• 

  PizzaExpress

  Nov 2019 - Oct 2020

  Waitress

  End date: 31/10/20 - Duties include: greeting customers, taking orders, serving drinks, performing cash and card transactions, dealing with customer complaints in the appropriate manner, cleaning before, during and after opening times, serving food and providing exceptional customer service.

• 

  Student Roost

  Jun 2020 - Sept 2020

  Customer Service Advisor

  Temporary position (June-September): room inspections, meeting tenants, admin support, making and answering telephone calls, helping with general queries, reporting maintenance issues and logging incoming parcels and post.

• 

  NHS Professionals

  Nov 2020 - Apr 2021

  Clerical Officer

  Working under NHS Professionals agency - working full time as a Clerical Officer at Sheffield Teaching Hospitals. Administrative role. Assignment initially from November 2020 until February 2021 but extended until April 2021 and now transferred to a 6 month Sheffield Teaching Hospital's contract.

• 

  Sheffield Teaching Hospitals NHS Foundation Trust

  Apr 2021 - Aug 2023

  The official job title is Cancer Tracker and I'm currently providing MDT support. Adminstrative role starting 9th August 2021. Full time. Administrative role - 26th April - 7th August 2021. Full Time. Working with Sheffield Teaching Hospitals.

  • Cancer Tracker/MDT Co-Ordinator

    Oct 2022 - Aug 2023

  • Cancer Pathway Tracker

    Aug 2021 - Oct 2022

  • Administrative Assistant

    Apr 2021 - Aug 2021
• 

  OALO Security

  Nov 2023 - now

  Digital Marketing Assistant

  Google Analytics and Google Tag Manager: Tracking key events and website traffic to inform decisions relating to marketing strategies. Managing conversion tracking for the website for both Google Analytics and Google Ads but using tags and triggers in Google Tag Manager. SEO: Creating a local landing page for a local Google Ads campaign. Working with a third party company to write copy for the new website that is due to launch soon. PPC: Creating campaigns for LinkedIn and Google Ads to be used as part of a strategy to generate leads.WordPress: I have knowledge of how to use of plugins such as Yoast SEO and RankMath. I can also use Elementor to edit our website and in the future, I will be responsible for uploading blog posts to the website.Social media: Creating regular social media posts that are informative and provide useful tips and advice for people in job roles where cyber security is important. I completed a Digital Marketing Apprenticeship with Working Knowledge and OALO Security from November 2023 - March 2025. Grade: Pass Show less