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Michael Abbey

Michael Abbey

Technical Support

location of Michael AbbeyAccra, Greater Accra Region, Ghana

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  • Timeline

  • About me

    Customer Engagement Specialist | Technical Support Expert | Skilled Trainer | Claim Management Professional | Strategic Networker

  • Education

    • ALX Ghana

      2024 - 2024
      Certificate in Virtual Assistance Virtual Assitance

      A remote professional who provides clients with administrative, technical, or creative support. Some tasks performed include:Managing emails and phone callsScheduling appointments and meetingsMaking travel arrangementsConducting online researchCreating content for social mediaHandling data entry and bookkeeping

    • Gimpa

      2013 - 2018
      Bachelor of Science - BS Information Technology

      Systems Analysis & Design, Database DesignJava Programming, Web DevelopmentManagement Information Systems

    • Anum Presby Senior High

      2010 - 2013
      General Arts

  • Experience

    • Ministry of Local Government (MoLG)

      Aug 2014 - Sept 2014
      Technical Support

      Network Configuration, Installation and Systems Update.Consultancy Services

    • GIMPA

      Jun 2015 - Aug 2015
      IT Support Assistant

      Had a three month internship training there.

    • Ghana Education Service

      Sept 2017 - Aug 2018
      Data Entry Specialist

      Collecting and digitizing data for schools in shai osudoku district.Handling numerical data accuratelyCreating and organizing spreadsheets with large numbers for performance reports

    • AYo Intermediaries Ghana Limited

      Jul 2019 - Nov 2022
      Customer Engagement Executive

      Insurance Sales, Customer Engagement, Claims Assessment

    • GRACE WORSHIP CENTRE

      Jan 2023 - now
      Information Technology Office Manager

  • Licenses & Certifications