Aimee B.

Experience

• 

  Chicago International Movies and Music Festival, CIMMfest

  Jan 2012 - Jan 2014

  – Built/managed working​ documents for all departments (Excel, Google Suite)– Responsible for backing up all important festival data (DropBox)– Scheduled and led bi-weekly meetings with engineers to facilitate building a new inter-relational database for the festival (FilemakerPro)– Gathered/organized all festival data for integration with database – Acted as a liaison between festival departments to maintain flow of communication– Distributed weekly meeting agendas/minutes– Built and managed organizational and financial working​ documents (Google Suite)– Served as a festival ambassador at promotional and industry events– Worked with festival/venue staff and artist management to tackle day-of-show issues

  • Systems Manager

    Jan 2013 - Jan 2014

  • Assistant Festival Manager

    Jan 2012 - Jan 2013
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  Freelance

  Jan 2013 - Jan 2021

  Art Direction:“Kids & Ghosts,” Independent Feature (2014)“Blame,” Independent Feature (2013)Art Coordination:“Body(s),” HD Narrative Short (2014)“Anguish,” Independent Feature (2013)Set Decoration:“The Rake,” Independent Feature (2015)Four Loco/Onion Labs Commercial (2015)H&R Block/Onion Labs Commercial (2014)Get Covered IL/Onion Labs Commercial (2014)Overstock.com/Onion Labs Commercial (2014)“Unexpected,” Independent Feature (2014)Props:"Chiraq," Studio Feature (2015)DiGiorno Pizza/Onion Labs Commercial (2015) Show less

  • Production for Events/Festivals

    Jan 2013 - Jan 2021

  • Art Department for Film & Video

    Jan 2013 - Jan 2015
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  Live Nation Entertainment

  Jan 2013 - Jan 2021

  – Calculated backstage laminate/wristband order needs per festival via analyzing past inventory data, location trends, and knowledge of performer turnout– Advanced/confirmed any artist and vendor credential and/or ticketing numbers– Coordinated artist check-in details with the artist relations manager– Coordinated with box office manager to create day-of-show workflow for addressing artist ticketing issues– Coordinated any artist meet & greet ticketing with the marketing team– Distributed and tracked all backstage credentials on site (MyFest, Google Suite)– Coordinated with festival security and site teams to address any access issues– Quickly resolved any day-of-show ticketing/credential related issues as they arose**At festivals during which I wore other hats, I hired and trained on site credential managers**Festivals:Faster Horses (Brooklyn, MI – 2015, 2016, 2017, 2021)Seven Peaks (Buena Vista, CO – 2019)Tortuga (Ft. Lauderdale, FL – 2018, 2019)Route 91 Harvest (Las Vegas, NV – 2015, 2016, 2017)LakeShake (Chicago, IL - 2015, 2016, 2017)Delaware Junction (Harrington, DE – 2015) Show less – Reviewed and confirmed/negotiated production and hospitality riders with tour management – Coordinated any local catering, backstage staffing (production runners, production assistants, catering assistants), heavy equipment (forklifts, lulls), stage equipment (lighting, audio), union labor (stagehands, teamsters), parking/permitting needs, and special tour requests (pyro, C02, green m&ms)– Managed backstage operations day-of-show, serving as the primary venue contact for tour personnel– Settled show finances with tour/venues/vendors and wrote checks on behalf of Live Nation (Rome, Excel) Venues: Huntington Bank Pavilion at Northerly Island, Aragon Ballroom, Chicago Theatre, Athenaeum Theatre, Allstate Arena, United Center Show less **Selected to revamp festival VIP programs in 2017 in addition to my EA/PM title**– Increased sellable capacities via adding stadium seating sections to existing VIP club builds– Worked with our signage manager, graphic designer, and merchandise vendors to brand and update the overall aesthetic of VIP clubs/packages– Designed and ordered VIP swag packages– Directed VIP program marketing on socials and websites to increase sales (Photoshop)– Sourced, hired, and managed on-site VIP club managers and staffNotable accomplishments:– Redesigned 1400+ cap VIP programs at Faster Horses (Brooklyn, MI) and Route 91 Harvest (Las Vegas, NV) to increase profit margins by 9% from the previous year– Proposed, designed, and executed a new and improved VIP program at Watershed (Quincy, WA) that more than tripled the VIP profit margin from the previous yearFestivals: Faster Horses (Brooklyn, MI – 2017)Watershed (The Gorge Ampitheatre, WA – 2017)Route 91 Harvest (Las Vegas, NV – 2017) Show less – Managed the festival operations calendar — scheduling all conference calls and organizing all call agendas/notes (Outlook, Google Suite, DropBox)– Filed monthly expense reports (Concur)– Administered all festival artist contracts (WME, CAA, Paradigm)– Produced festival VIP programs (see: VIP Program Manager)– Produced special on-site projects (ie. fun runs, interactive installations)– Managed festival credentials & artist ticketing (see: Credentials & Artist Ticketing Manager)– Managed production office on-site — setting it up, answering any questions, and assisting with any issues day-of-show– Assisted accountants in settling year-end festival financial binders Show less Production Runner:– Assisted with catering, hospitality, and dressing room set up– Assisted touring and local production wherever needed– Ran errands, provided transportation, and shopped for tour needs day-of-showProduction Assistant:– Managed production runners– Fulfilled any a wide range of tasks under guidance of the production manager (ordering equipment, special requests, etc)– Served as a point-of-contact for tours day-of-show– Ordered after-show food for local staff, touring crew, and union labor– Processed union labor payroll paperwork– Handled daily petty cash logVenues: Aragon Ballroom, Chicago Theatre, Thalia Hall, Huntington Bank Pavilion, United Center, Allstate Arena, Rosemont Theatre, Wrigley Field, Soldiers Field Show less

  • Credentials & Artist Ticketing Manager

    Jan 2015 - Jan 2021

  • Production Manager/ Artist Settlement

    Jan 2017 - Jan 2020

  • VIP Program Manager

    Jan 2016 - Jan 2017

  • Executive Assistant/ Project Manager/ Contract Administrator

    Jan 2015 - Jan 2017

  • Production Assistant/ Runner

    Jan 2013 - Jan 2015
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  McCormick Place

  Jan 2013 - Jan 2015

  Tradeshow & Event Associate

  – Facilitated the check-in process and managed the flow of people into exhibitions

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  Blue Man Group

  Jan 2018 - Jan 2022

  Box Office Human

  – Facilitated ticket sales in ye ole TMWin99 Landshark– Laughed a whole lot

• 

  Whitesnake Tours Inc.

  Jan 2019 - Jan 2020

  Backstage Coordinator/ Production Assistant

  – Coordinated local catering and hospitality rider details and fulfillment with local venues– Designated office/dressing room locations and managed directional signage– Set up/packed up dressing rooms (with elaborate décor and lighting)– Managed band wardrobe (cleaning/upkeep, display, transportation)– Handled daily (foreign currency) petty cash bank– Managed local production staff (runners)– Managed any daily runs/crew needs (laundry, dry cleaning, supplies, bus stock, after-show food, etc.)– Set up on-stage quick change and assisted band members during showTours: Europe (May-July 2019)South America (Sept-Oct 2019)AUS/NZ/Japan (Feb-Mar 2020) **Cut short due to Covid-19 pandemic lockdowns** Show less

• 

  ShopRunner

  Sept 2020 - Aug 2022

  **Mid-pandemic career pivot**– Assisted customer order process via troubleshooting technical incidents and escalating/following up on major errors (ZenDesk)– Communicated directly with retail partner contacts to resolve any relevant issues on behalf of the customer service team– Revamped all working documents for the team to clean up data and improve workflow (Excel)– Chosen to assist in resolving escalated order issues related to newly-launched Facebook and Instagram Marketplace (MaaS) (Jira, Snowflake) Show less

  • Recruiting Operations Coordinator

    May 2021 - Aug 2022

  • Customer Support Specialist

    Sept 2020 - May 2021
• 

  FedEx Dataworks

  Aug 2022 - now

  – HR project manager primarily in support of the Talent Acquisition team

  • People Strategy lll/Senior

    Jun 2024 - now

  • People Strategy II

    Aug 2022 - Jun 2024