Paul Cabana

Experience

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  Lotus Development Corporation

  Jan 1993 - Jan 1996

  Cc:Mail Administrator
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  NEC Corporation

  Nov 1997 - Apr 2012

  Sr. IT Infrastructure Engineer

  Providing IT services to NEC Electronics America, Inc.• Sole IBM Lotus Domino Administrator for the North America region• Planned, implemented and administered the Domino e-mail and web application environment for NEC Electronics America, supporting over 4000 users across 16 servers nationwide• Planned and implemented Domino server and client upgrades from version 4.6 to 8.5.1• Deployed IBM Lotus Sametime, Blackberry Enterprise server, and IBM Lotus Enterprise Integrator products within the Domino environment and tied them together to form a comprehensive messaging, communication and application environment• Worked with in house Domino developer team to benchmark and tune their applications, move developed applications into production, manage their templates and update ACLs/reader fields as necessary. Reviewed security on their applications to ensure no holes existed for externally facing applications• Secondary responsibilities for Windows Server Administration, including upgrading Windows 2000/2003 servers to Windows 2008, share management, security management, group policy management, server patching and backup/restoration of data• Resolved any IBM Lotus Domino, Internet email or Intranet facing system faults, including server crashes, database corruption repair, ACL resolution, replication conflicts, SSL certificate issues and tracing/resolving undeliverable SMTP email issues• Responsible for resolving issues and documenting final resolution for all Lotus Notes, Microsoft Outlook, and other various IMAP capable email clients. Level 2 team became responsible for resolving future issues based on these procedures• General Domino administration duties, like new user/termination creation, replica creation, ID recertification, and group management• Created detailed training documentation and acted as a trainer for the employee base for Interwoven, Domino and Microsoft technologies Show less

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  NEC Corporation of America

  Jan 2001 - Apr 2012

  Sr. Consultant

  In conjunction to duties at NEC Electronics America, was asked to provide services as an IBM technology consultant within NEC Corporation• Pre-sales support for creating customized Lotus Domino environments to be used as technology demonstration environments to help Sales engineers exhibit NEC Corporation’s abilities as an IT services company. Helped obtain sales wins at Honda R&D, Maui Police Department and Nissin International Transport.• Planned, tested and deployed replacement of NEC Display Solution’s Lotus Sametime version 1 instant messaging system with a single Sametime 8.5.1 server. Built scripts to automate installation of the client and population of their chat lists to ease installation. Provided administrative documentation written so that relatively untrained helpdesk technicians would be capable of performing those duties. Project was under budget and on time, with glowing customer reviews.• Took over management of NEC Corporation of America’s Network Operations Center Domino environment, consisting of two Lotus Domino 8.5.2 clustered application servers. These servers acted as the support team’s 24x7 interface for notification, escalation and documentation of any network outage incidents at their customer locations.Resolved several complex crash issues plaguing their environment, which had been a constant issue for the NOC team.• Administered NEC Corporation of America’s BMC Remedy ITSM 7.6 environment. Duties included creating accounts, resolving licensing issues, addressing performance issues, reviewing and documenting disaster recovery procedures and applying BMC updates to the software. Show less

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  Bio-Rad Laboratories

  Apr 2013 - Sept 2013

  Sr. Domino Administrator

  • Member of a two person team in charge of administration of Bio-Rad’s America and Pacific Lotus Domino environment, consisting of 15 Lotus Domino 8.5.3 servers and over 6000 clients.• Duties entailed third level escalation support of Lotus Notes client issues, Domino server management, SMTP mail routing issues, corruption repair and data recovery of Lotus Notes databases.• Currently working on upgrade plan to bring environment to Domino 9.0• Secondary duties include administrative support for OpenText Livelink ECM product and providing administrative and end user support for the WebEx web conferencing system. Show less